Intermittent BSOD - where to start?

[BertieBigBollox]

Seems to happen at random. Sometimes when I'm using the PC, sometimes
when its idle.

BSOD pops up very quickly (too quick to read) and PC reboots.

Where to start troubleshooting?

 

[Desk Rabbit]

Seems to happen at random. Sometimes when I'm using the PC, sometimes
when its idle.

BSOD pops up very quickly (too quick to read) and PC reboots.

Where to start troubleshooting?

The error will be recored in the Event log.

To prevent an automatic restart:

Control Panel / System / Advanced

Startup and Recovery (Settings)

Untick Automatically restart



99% it will be hardware.

 

[BertieBigBollox]

The error will be recored in the Event log.

To prevent an automatic restart:

Control Panel / System / Advanced

Startup and Recovery (Settings)

Untick Automatically restart

99% it will be hardware.

thanks. I'll take a look at event log. Yeh - I was fairly sure it'd be
hardware. nightmare to troubleshoot.

 

[Desk Rabbit]

thanks. I'll take a look at event log. Yeh - I was fairly sure it'd be
hardware. nightmare to troubleshoot.

Usually hardware. Memory, Motherboard, PSU (In that order)

Who crashed can be helpful sometimes just in case it's a bad driver but
the error code will tell you more.

http://www.resplendence.com/whocrashed

 

[Desk Rabbit]

Run a RAM test (such as memtest86)

If it finds *any* errors at all, you can stop the test and assume the
RAM is bad.

The errors will typically show up early on in the test...
but if nothing shows up, let it run for at least two hours.


Next step , if the RAM is OK
is to run the manufacturer's hard drive diagnostic

Personally I'd look at the error message first to determine whether is
software/hardware before spending loads of time diagnosing a hardware
fault that might be software.

 

[Hot-Text]

PC Help Forum » be a good start
just give them a attached files that are in your Minidump folder in
C:\Windows.
@ http://www.pchelpforum.com/
and a member of the tech team will be along shortly to help you.

for they help this guy out !
http://www.pchelpforum.com/blue-scr...ter-show-blue-screen-death-then-restarts.html
yours my not be the same but the tech team know how to read the Minidump!

 

[Desk Rabbit]

PC Help Forum » be a good start
just give them a attached files that are in your Minidump folder in
C:\Windows.
@ http://www.pchelpforum.com/
and a member of the tech team will be along shortly to help you.

for they help this guy out !
http://www.pchelpforum.com/blue-scr...ter-show-blue-screen-death-then-restarts.html

yours my not be the same but the tech team know how to read the Minidump!

I don't have the problem. Reply to the correct poster you dumbass.

 

[Hot-Text]

Correct a dumbass posted the Minidump and get the help he needed!
For http://www.pchelpforum.com/
will help you with BSOD pops. But they have to have the Minidump attached
too!
so they can read it too. So they can help you just like the dumbass with the
blue-screen-death-then-restarts!

 

[Jose]

Seems to happen at random. Sometimes when I'm using the PC, sometimes
when its idle.

BSOD pops up very quickly (too quick to read) and PC reboots.

Where to start troubleshooting?

XP is set up to automatically reboot on some system failures, so you
need to disable that feature so the BSOD information will stay on the
screen for you to see it. You can also configure XP to create a
memory dump file for each BSOD.

Disable Automatic restart on system error

Configure your system to not automatically restart on system failure
(that is what it wants to do):

Right click My Computer, Properties, Advanced, Startup and Recovery
Settings.

In the System failure section:

Put a check mark in the "Write an event to the system log" box
Put a check mark in the "Send an administrative alert" box
Uncheck the "Automatically restart" box

In the Write debugging information section, choose:

Small memory dump (64 KB)

Set the Small dump directory to:

%SystemRoot%\Minidump

Click OK, OK.

Restart your computer.

Please provide additional information about your system:

What is your system make and model?

What is your XP version and Service Pack?

Describe your current antivirus and anti malware situation: McAfee,
Norton, Spybot, AVG, Avira!, MSE, Defender, ZoneAlarm, PC Tools,
Comodo, etc.

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

For video driver information, expand the Components, click Display,
click Edit, Select All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.

You may have some useful BSOD information already. If you do not,
then you need to accumulate a few BSODs and then collect the
information and share it as follows:

Here is a BSOD example showing information you need to provide:

http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg

Send the information pointed to with the red arrows (3-4 lines
total).

Send the entire *** STOP message line since there are clues in the 4
parameters.

Skip the boring text unless it looks important to you. I know what a
BSOD looks like, I need to knowwhat your BSOD looks like.



Download BlueScreenView from here:

http://www.nirsoft.net/utils/blue_screen_view.html

Unzip and run it (BSV installs nothing) and let it finish scanning all
your crash dump files.

If you double click on of the dumps, you will get some information
about it (including the Caused By Driver field) and you may be able to
spot the problem right away - especially if you see a pattern in the
dumps where the Caused by Driver field is the same (start with that
driver).

Select (highlight) one or more of the most recent dump files by
clicking them and holding down the Ctrl key to select multiples
files. Try to select just the most recent ones that relate to your
issue (maybe five or so dump files to get started).

Click File, Save Selected Items and save the information from the
dumps to a text file on your desktop called BSOD.txt. Open BSOD.txt
with a text editor, copy all the text and paste it into your next
reply.

Here is an example of the BSV report from a single BSOD that I
initiated on purpose that shows the cause of the crash as the
i8042prt.sys driver belonging to Microsoft Corporation:

==================================================
Dump File : Mini062110-01.dmp
Crash Time : 6/21/2010 11:51:31 AM
Bug Check String : MANUALLY_INITIATED_CRASH
Bug Check Code : 0x000000e2
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : i8042prt.sys
Caused By Address : i8042prt.sys+27fb
File Description : i8042 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062110-01.dmp
==================================================

Send the information from the last 5 memory dumps

 

[Peter Foldes]

You are reposting this issue which you already posted about a week ago. Go and look
at your answers there. A couple of them has the right answer for you

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

 

[Desk Rabbit]

Correct a dumbass posted the Minidump and get the help he needed!
For http://www.pchelpforum.com/
will help you with BSOD pops. But they have to have the Minidump
attached too!
so they can read it too. So they can help you just like the dumbass with
the blue-screen-death-then-restarts!

Address your reply to the person with the problem you idiot.

 

[Hot-Text]

The only idiot here you!

If it means that much to you.
You can forward a reply to the person with the problem for me and send a
follow up too!
It's OK to go a head, Goat Head!

But I would bet he have been watching your name calling Conversation & read
it all!
And LOOL at us!

 

[Desk Rabbit]

The only idiot here you!

If it means that much to you.
You can forward a reply to the person with the problem for me and send a
follow up too!
It's OK to go a head, Goat Head!

But I would bet he have been watching your name calling Conversation &
read it all!
And LOOL at us!

Nope dumbass. If you used a proper threaded newreader instead of that
Windows Live Mail crap you are using, you'd be able to reply to the
right posting and not have to go crying your eyes out for help. Fix your
own stupidity.

 

[Hot-Text]

Here my proper threaded newsreader http://mynews.ath.cx

You the dumbass who not able to make his on newsreader like I can
Windows Live Mail is not crap
nor is News Rover
nor is Outlook Express

But that Firefox Thunderbird/3.1.5 is Crap or as we say here in the USA a
peats' of shit!
you googlegroups won't a bee!

And you are my stupidity. Fix your own Crying!

 

[Desk Rabbit]

Here my proper threaded newsreader http://mynews.ath.cx

ROFL! BWAHAHAHAHAHAHA! Well that explains your problem.

Dumbass using a web based forum to read Usenet. Worse than a lame Google
Grouper.

You the dumbass who not able to make his on newsreader like I can

What the **** is that supposed to mean?

Windows Live Mail is not crap
nor is News Rover
nor is Outlook Express BWAHAHAHAHAHAHAHAHA!


But that Firefox Thunderbird/3.1.5 is Crap or as we say here in the USA

"Firefox Thunderbird"? ROFL! You really are a grade one dumbass!

It's "Mozilla Thunderbird" you ignoramus.

I recommend you STFU because every time you type you make yourself look
even more stupid than I first took you for.

 

[Hot-Text]

we see your level of intelligence or education too!

Netscape Communications Corporation aka Mozilla | Firefox web browser &
Thunderbird email client!

Opera vs Mozilla
http://my.opera.com/community/forums/topic.dml?id=62106&abc=&page=1&skip=0&show=&perscreen=50

 

[boatman312]

we see your level of intelligence or education too!

Netscape Communications Corporation aka Mozilla | Firefox web browser &
Thunderbird email client!

Opera vs Mozilla
http://my.opera.com/community/forums/topic.dml?id=62106&abc=&page=1&skip=0&show=&perscreen=50

Hmmm... My guess is that a thread that's 6 years old is no longer
particularly relevant.

 

[Hot-Text]

Just because I a 54 Year Old Seaman.
You need not to manhandle a good old thread with Info!

 

[Hot-Text]

You Dumbass using Linux i686 en-GB Ubuntu Thunderbird is lying as
Windows NT
your ip is 81.97.35.161 Virginmedia Cable <Hmm
explains your problem

 

[Aardvark]

You Dumbass using Linux i686 en-GB Ubuntu Thunderbird is lying as
Windows NT
your ip is 81.97.35.161 Virginmedia Cable <Hmm explains your problem

Anyone ever tell you what a sto0pid dick you are?