G
Guest
We are a small office running Outlook 2000 on a XP, 2000 Pro and Win 98. Another user is running Entourage on their Mac and is not having this problem - which makes me think it is Outlook related
After an initial boot-up or re-starting Outlook e-mail is downloaded normally. After an indefinite period, every machine receives the error "Unable to connect to the server. (Account: 'Account Name', POP3 Server: 'mail.mailservername.com', Error Number: 0x800ccc0e)." I have multiple e-mail accounts and the error occurs sometimes on single or multiple accounts, across a wide variety of mail hosts. All outgoing e-mail sends fine
The only way to clear the problem in the short term is to restart the machine or Outlook. This is not only very frustrating, for a small business, but I have also tried every possible avenue to solve the problem. My ISP, domain host, firewall manufacturer and anti-virus publisher have all checked and verified that everything is fine with their part of the chain and no-one else has complained.
However, it seems that several other users have posted an identical problem to ours on this discussion group (D Wilson on 12/15 for one) and nobody from Outlook Development has managed to provide an answer yet - why is this? I believe that this problem began after installing an Outlook security update, which Confused and Dazed also thought was the problem on his post of 11/15
Can someone at Microsoft please look into this and reply to myself and other sufferers of this annoying problem? A patch to solve this is desparately needed
Your
Frustrate
After an initial boot-up or re-starting Outlook e-mail is downloaded normally. After an indefinite period, every machine receives the error "Unable to connect to the server. (Account: 'Account Name', POP3 Server: 'mail.mailservername.com', Error Number: 0x800ccc0e)." I have multiple e-mail accounts and the error occurs sometimes on single or multiple accounts, across a wide variety of mail hosts. All outgoing e-mail sends fine
The only way to clear the problem in the short term is to restart the machine or Outlook. This is not only very frustrating, for a small business, but I have also tried every possible avenue to solve the problem. My ISP, domain host, firewall manufacturer and anti-virus publisher have all checked and verified that everything is fine with their part of the chain and no-one else has complained.
However, it seems that several other users have posted an identical problem to ours on this discussion group (D Wilson on 12/15 for one) and nobody from Outlook Development has managed to provide an answer yet - why is this? I believe that this problem began after installing an Outlook security update, which Confused and Dazed also thought was the problem on his post of 11/15
Can someone at Microsoft please look into this and reply to myself and other sufferers of this annoying problem? A patch to solve this is desparately needed
Your
Frustrate