Intellitype keyboard and mouse


R

Rae

We just received a new custom computer with windows vista 64 bit. The
keyboard and mouse that we bought a short while ago was the microsoft desktop
set 4000.
When we try to instal the software from the microsoft download site, the
instal fails and we get an error message that says that there may not be
enough disc space left to instal the program or an un explained error caused
the set up to stop working. We have the correct downloads for the product
but we can't use them. And the computer has a 500 gb hardrive. It has Nvida
680 sli configuration. If we hook the keyboard up and restart the system the
keyboard isn't recognized.
 
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C

Carey Frisch [MVP]

Did you download the 64-bit version of the software?
http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=MK&type=Sets&name=m_wod4000&os=WVista_64&lang=en

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

:

We just received a new custom computer with windows vista 64 bit. The
keyboard and mouse that we bought a short while ago was the microsoft desktop
set 4000.
When we try to instal the software from the microsoft download site, the
instal fails and we get an error message that says that there may not be
enough disc space left to instal the program or an un explained error caused
the set up to stop working. We have the correct downloads for the product
but we can't use them. And the computer has a 500 gb hardrive. It has Nvida
680 sli configuration. If we hook the keyboard up and restart the system the
keyboard isn't recognized.
 
R

Rae

Yes we downloaded the 64 bit version for both the keyboard and mouse.
 
R

Rae

Tried that, also tried an earlier version in compatibility mode. That didn't
work either. Thanks though.
Rae
 
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S

Spirit

I "suspect" your problem might be the 500 gig drive as I have
heard some stories of issue about them. Usually the problem
has been when setup with Vista. Check the drive's makers.
 
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