Intel Core 2 Quad 2.66 Ghz 6MB L2 Cache issue on Windows XP PRO

F

Faik Ali

My Hardware configuration is:
Gigabyte X38-DS5 Mainboard
Intel Core 2 Quad 2.66 Ghz 6 MB L2 Cache
Nvidia GeForce 9500 GT
Kingston 2*2 Gb ram
WD 1 TB HDD

My problem is, i have installed Windows XP Pro on my system and the drivers
but Windows Xp Pro dont recognises the CPU as is i'm goint to the device
manager and open the cpu section there writes 4 times "Intel CPU" On the
system prooerties General section writes "Intel Pentium III Xeon Processor
2,67 Ghz"
Is there any system compatibility with xp pro and the cpu or another
hardware?
Thanks...
 
P

Patrick Keenan

Faik Ali said:
My Hardware configuration is:
Gigabyte X38-DS5 Mainboard
Intel Core 2 Quad 2.66 Ghz 6 MB L2 Cache
Nvidia GeForce 9500 GT
Kingston 2*2 Gb ram
WD 1 TB HDD

My problem is, i have installed Windows XP Pro on my system and the
drivers but Windows Xp Pro dont recognises the CPU as is i'm goint to the
device manager and open the cpu section there writes 4 times "Intel CPU"
On the system prooerties General section writes "Intel Pentium III Xeon
Processor 2,67 Ghz"
Is there any system compatibility with xp pro and the cpu or another
hardware?
Thanks...

I'm not sure I understand what the problem is. Is windows not reporting
four processors (the quad cores) at the clock speed listed?
 
P

Paul

Faik said:
My Hardware configuration is:
Gigabyte X38-DS5 Mainboard
Intel Core 2 Quad 2.66 Ghz 6 MB L2 Cache
Nvidia GeForce 9500 GT
Kingston 2*2 Gb ram
WD 1 TB HDD

My problem is, i have installed Windows XP Pro on my system and the drivers
but Windows Xp Pro dont recognises the CPU as is i'm goint to the device
manager and open the cpu section there writes 4 times "Intel CPU" On the
system prooerties General section writes "Intel Pentium III Xeon Processor
2,67 Ghz"
Is there any system compatibility with xp pro and the cpu or another
hardware?
Thanks...

Download and try the Intel Processor Identification Utility.

http://www.intel.com/support/processors/tools/piu/sb/CS-014921.htm

If that gives the wrong answer, then there could be something
wrong with the processor itself.

*******

Does your Windows XP have a Service Pack installed ? What
Service Pack are you using. I'm using SP3 at the moment.

In Device Manager, mine shows two entries like this

Intel Core 2 Duo CPU E4700 @ 2.60GHz
Intel Core 2 Duo CPU E4700 @ 2.60GHz

In the Properties, the driver is listed as "intelppm.sys", but
that probably isn't what is identifying the processor itself.

Under Computer, mine says "ACPI Multiprocessor PC". What
does yours say ?

Paul
 
J

JS

Faik Ali said:
My Hardware configuration is:
Gigabyte X38-DS5 Mainboard
Intel Core 2 Quad 2.66 Ghz 6 MB L2 Cache
Nvidia GeForce 9500 GT
Kingston 2*2 Gb ram
WD 1 TB HDD

My problem is, i have installed Windows XP Pro on my system and the
drivers but Windows Xp Pro dont recognises the CPU as is i'm goint to the
device manager and open the cpu section there writes 4 times "Intel CPU"
On the system prooerties General section writes "Intel Pentium III Xeon
Processor 2,67 Ghz"
Is there any system compatibility with xp pro and the cpu or another
hardware?
Thanks...

I have a Quad 2.66GHz and GA-X38-DQ6
Have not checked what Windows XP displays
but I have used CPUZ and CoreTemp.

CPUZ (CPUID) read the processor type and
clock speed correctly. CoreTemp will give your
more accurate CPU temperature as it read the
internal temp sensors built into the processor and
not the motherboard sensors.

Out of curiosity was brand and speed memory
are you using. Also are all the slots populated and
does your motherboard read the SPD info correctly?

CPUZ: http://www.cpuid.com/cpuz.php
CoreTemp: http://www.alcpu.com/CoreTemp/
 
S

smlunatick

My Hardware configuration is:
Gigabyte X38-DS5 Mainboard
Intel Core 2 Quad 2.66 Ghz 6 MB L2 Cache
Nvidia GeForce 9500 GT
Kingston 2*2 Gb ram
WD 1 TB HDD

My problem is, i have installed Windows XP Pro on my system and the drivers
but Windows Xp Pro dont recognises the CPU as is i'm goint to the device
manager and open the cpu section there writes 4 times "Intel CPU" On the
system prooerties General section writes "Intel Pentium III Xeon Processor
2,67 Ghz"
Is there any system compatibility with xp pro and the cpu or another
hardware?
Thanks...

You need to also install the motherboard chipset drivers These
drivers tend to tell XP how to "read" the motherboard components
correctly.
 
M

M.I.5¾

Faik Ali said:
My Hardware configuration is:
Gigabyte X38-DS5 Mainboard
Intel Core 2 Quad 2.66 Ghz 6 MB L2 Cache
Nvidia GeForce 9500 GT
Kingston 2*2 Gb ram
WD 1 TB HDD

My problem is, i have installed Windows XP Pro on my system and the
drivers but Windows Xp Pro dont recognises the CPU as is i'm goint to the
device manager and open the cpu section there writes 4 times "Intel CPU"
On the system prooerties General section writes "Intel Pentium III Xeon
Processor 2,67 Ghz"
Is there any system compatibility with xp pro and the cpu or another
hardware?
Thanks...

Your system reports correctly.

There should be 4 entries under processor, one for each of the 4 cores of
the CPU.
 
1

1PW

M.I.5¾ said:
Your system reports correctly.

There should be 4 entries under processor, one for each of the 4 cores of
the CPU.

But it should /not/ be reported as a Intel Pentium III Xeon as. I
believe. the OP states. Let's hope the OP posts a follow-up with the
drivers that were loaded.
 
R

rjmno1

--
windows geek


1PW said:
But it should /not/ be reported as a Intel Pentium III Xeon as. I
believe. the OP states. Let's hope the OP posts a follow-up with the
drivers that were loaded.
Just indeed make sure your motherboard drivers are correctly installed.
\On the second place is to download the quad driver from the amd website.

http://support.amd.com/us/Pages/drivers.aspx
 
M

M.I.5¾

1PW said:
But it should /not/ be reported as a Intel Pentium III Xeon as. I
believe. the OP states. Let's hope the OP posts a follow-up with the
drivers that were loaded.

It would rather depend on precisely what processor the OP has. Since he
didn't state this, further speculation would be pointless. I would agree
though that the reported description does seem odd but if the PC works OK
where's the problem?
 
J

John John - MVP

it's a WMI bug, this could be confirmed by running the following command
at a Command Prompt and see if it reports the proper name:

wmic cpu get name

If it reports the name incorrectly see here:

http://support.microsoft.com/kb/953955
The Win32_Processor class returns the incorrect Name property for the
processors on a computer that is running Windows XP or Windows Server
2003 and the computer has Intel Core 2 Duo processors installed

John
 
M

M.I.5¾

John John - MVP said:
it's a WMI bug, this could be confirmed by running the following command
at a Command Prompt and see if it reports the proper name:

wmic cpu get name

If it reports the name incorrectly see here:

http://support.microsoft.com/kb/953955
The Win32_Processor class returns the incorrect Name property for the
processors on a computer that is running Windows XP or Windows Server 2003
and the computer has Intel Core 2 Duo processors installed

A bug in windows. Now who would have thought of that?
 
R

Rizla

Guys - I had the same problem. The problems was resolved by updating the
Motherboard BIOS !!!!

This was an INTEL Motherboard
 
J

John John - MVP

Rizla said:
Guys - I had the same problem. The problems was resolved by updating the
Motherboard BIOS !!!!

This was an INTEL Motherboard

Thanks for sharing your solution, it may help others reading here.

John
 

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