Intel 865 STOP 0x1E

[Matt Martin]

Hi All,

My company recently started buying HP Desktops with the
Intel Springdale-G 82865 Chipset. We use Symantec Ghost
Images for deploying new PCs, and part of my job is to
migrate the current images to the new hardware. Prepped
the image with various PnP IDE IDs, the latest Intel INF
files for the chipset support, and downloaded all the new
device drivers from hp.com.

The image is Windows 2000 Professional with Service Pack
3. The PCs are HPD530, P4 2.66GHz.

Everything installed/migrated fine, except for the Intel
82865 Graphics. After installing the Intel Graphics
Drivers, it requires a reboot. Upon rebooting, I receive
the STOP 0x1E message. I can boot into Safe Mode and
uninstall or disable the graphics driver, and I can boot
normally, again (of course with only 16 colors).

There are no resource conflicts, I have used various
different versions of the drivers, disabled Anti-Virus,
disabled NIC (NIC was also different hardware from older
Image), I even tried installing W2K SP4.

Any thoughts would be appreciated.

Matt Martin
MCSA W2K

 

[David Hollway]

Hi All,

My company recently started buying HP Desktops with the
Intel Springdale-G 82865 Chipset. We use Symantec Ghost
Images for deploying new PCs, and part of my job is to
migrate the current images to the new hardware. Prepped
the image with various PnP IDE IDs, the latest Intel INF
files for the chipset support, and downloaded all the new
device drivers from hp.com.

The image is Windows 2000 Professional with Service Pack
3. The PCs are HPD530, P4 2.66GHz.

Everything installed/migrated fine, except for the Intel
82865 Graphics. After installing the Intel Graphics
Drivers, it requires a reboot. Upon rebooting, I receive
the STOP 0x1E message. I can boot into Safe Mode and
uninstall or disable the graphics driver, and I can boot
normally, again (of course with only 16 colors).

Matt,

You don't say which versions of the graphics driver you've tried, but you
might have better luck with the generic drivers from:

http://support.intel.com/support/graphics/intel865g/

Do you Ghost a system that has the graphics drivers installed and working?
If so, perhaps an alternative approach would be to install the drivers on
the "master" system, but Ghost it BEFORE the system reboots to finish the
driver install, rather than AFTER.
Or (alternative plan #2): don't install the drivers on the master system.
Just unpack them to a folder, and add the .INF file to the %systemroot%\INF
folder, modified to point to the appropriate source folder. Then use ghost
to image the HDD. When this image is booted on a new PC, it will "find new
hardware", find the matching .INF file in the %systemroot%\INF folder, and
install the drivers manually. I think instructions for an unattended
installation are included in the driver download; there's potentially useful
information on this topic at:
http://support.intel.com/support/graphics/intel865g/unattend.htm

Hope this helps..

 

[Matt Martin]

Currently, there is only one driver available from Intel
for the 856G (ex. 6.13.01.3510), non of which will work
when the PC is imaged. I exploded HP/Compaq's Restore, and
the driver functions correctly. so I know the card is good.

I have tried alternative plan #2 without success. In the
plan #1 scenario, I believe the driver setup will only
install the drivers for the hardware it detects - in this
case the Master system is an 845 Chipset, so the 865
drivers would not be installed.

Thanks for the ideas. I'm just about at a loss, and ready
to build something new, from scratch. I've been able to
delay the deployment of the 865s so far, but don't have
much time left.