Integrated WiFi and BlueTooth have stopped functioning


A

ah

I am running Windows XP SP2

My laptop integrated WiFi has stopped working again. I get WiFi if I insert
a WiFicard but without the card I cannot see any network in the network
window. The WiFi switch is on. I tried debugging using
http://www.ezlan.net/wireless.html but the window when I click Properties
for Client for Microsoft Networks just shows RPC services and no General and
Alternate configuration as in the example.

In Device Manager, all 3 Network adapters are enabled. 1394 net adaptor was
disabled but I enabled it. The 2 others are intel (r) pro/100 ve network
connection and intel (r) pro/wireless 2200bg network connection.

Same for the BlueTooth. The BlueTooth radios are not on the device
manager and I have no BlueTooth connection on my laptop, unless I plug in my
USB
BlueTooth dongle (that came with a BlueTooth headset that I stopped using).
Each time I reboot, my PPC disappears from the Bluetooth devices and I have
to reconfigure it.

I hope that Paul G Tobey is still around as he already helped me so well
twice.
 
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C

C.Joseph S. Drayton

ah said:
I am running Windows XP SP2

My laptop integrated WiFi has stopped working again. I get WiFi if I
insert a WiFicard but without the card I cannot see any network in
the network window. The WiFi switch is on. I tried debugging using
http://www.ezlan.net/wireless.html but the window when I click
Properties for Client for Microsoft Networks just shows RPC services
and no General and Alternate configuration as in the example.

In Device Manager, all 3 Network adapters are enabled. 1394 net
adaptor was disabled but I enabled it. The 2 others are intel (r)
pro/100 ve network connection and intel (r) pro/wireless 2200bg
network connection.

Same for the BlueTooth. The BlueTooth radios are not on the device
manager and I have no BlueTooth connection on my laptop, unless I
plug in my USB BlueTooth dongle (that came with a BlueTooth headset
that I stopped using). Each time I reboot, my PPC disappears from the
Bluetooth devices and I have to reconfigure it.

I hope that Paul G Tobey is still around as he already helped me so
well twice.

Did you check to make sure that the devices are turned on in the BIOS?
My dv8100cto uses a Phoenix BIOS, and if i turn them off in the BIOS,
Windows does not see them at all.

What is sytrange is that I have had the BIOS reset itself a couple of
times over the last 1.5 years. In each case, I did not figure out why
the reset occurred, but it changed my video setting in the BIOS which
was very annoying.

--

Sincerely,
C.Joseph Drayton, Ph.D. AS&T

CSD Computer Services

Web site: http://csdcs.itgo.com/
E-mail: (e-mail address removed)
 
B

Big_Al

C.Joseph S. Drayton said:
Did you check to make sure that the devices are turned on in the BIOS?
My dv8100cto uses a Phoenix BIOS, and if i turn them off in the BIOS,
Windows does not see them at all.

What is sytrange is that I have had the BIOS reset itself a couple of
times over the last 1.5 years. In each case, I did not figure out why
the reset occurred, but it changed my video setting in the BIOS which
was very annoying.
And my Dell laptop has a Fn+F2 that turns it off. Of course is only
good till the next boot.
 
A

ah

Did you check to make sure that the devices are turned on in the BIOS? <<

I googled to find out how to access my BIOS and I found the following
article: http://support.microsoft.com/kb/245567 How to Obtain BIOS
Information by Using the System Information Tool . But unfortunately it only
explains how to access BIOS for old versions of Windows and I am running
Windows XP SP2 on a Sony Vaio laptop. All I found in System Information
was: BIOS Version/Date Phoenix Technologies LTD R0052G7, 6/9/2005.

Please could someone help?
 
K

Ken Blake, MVP

I googled to find out how to access my BIOS and I found the following
article: http://support.microsoft.com/kb/245567 How to Obtain BIOS
Information by Using the System Information Tool . But unfortunately it only
explains how to access BIOS for old versions of Windows and I am running
Windows XP SP2 on a Sony Vaio laptop. All I found in System Information
was: BIOS Version/Date Phoenix Technologies LTD R0052G7, 6/9/2005.

Please could someone help?

How to get into your BIOS depends, not on Windows, but on what
motherboard/BIOS you have. As a matter of fact, you have to access the
BIOS before Windows even starts to boot. One common way is to press
the Del key when you first power on, but that's not necessarily right
for your computer. Watch the screen carefully when you first boot;
there's often a message there telling you what to do. If not, check
your system documentation or check with your vendor.

Also look here: http://michaelstevenstech.com/bios_manufacturer.htm
Or just try the Del key. There's a good chance that's correct for you.
 
A

ah

F2 worked and I was able to access the BIOS. I tried all the tabs: main,
advanced, security, boot and exit but couldn't find anywhere data related to
WiFi or BlueTooth. I am ashamed of being so dumb.
 
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A

ah

The link you kindly provided indicated F2, and F2 works but I couldn't go
further. Please see my reply to the previous posting.
 
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