Instant Search not Searching Online Delegate Mailboxes

[Hmoll]

When using Outlook 2k7's Instant Search, search results are not displayed for Online Delegate (additional) mailboxes. I have ensured that All Folders should be searched (Tools->Instant Search->Search Options->checked options for 'All Folders'.)

Using Vista's search, results are, in fact, shown from the additional delegate online mailboxes. So, I know they're indexed.

Is there any way to get search results from additional mailboxes in Outlook's Instant Search and not just Vista's search?

Setup:

Ex2k3 Server
Outlook 2k7 Client (with Office SP1)
Windows Vista Business (with SP1)
Windows Desktop Search 4 (so that delegate mailboxes can be indexed)
Group Policy is set to allow Online Delegate Mailboxex
I have verified via the Control Panel for Indexing Options that the delegate mailboxes are set to be indexed and that indexing is complete

 

[Roady [MVP]]

You'll need to install the recently released Windows Desktop Search 4.0 for
that functionality.

 

[Hmoll]

Already did that. That's what enabled me to index the mailboxes in the first place (Control Panel->Indexing Options->Microsoft Outlook.)

Like I said, they show up in the Vists search, but no the Outlook Instant Search, even with the All Folders search option.

 

[Diane Poremsky {MVP}]

did you rebuild the index?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Hmoll]

Affirmative. Indexes have been rebuilt and completed, but I'm not sure that
was necessary.

I'm assuming that the Outlook's instant search and Vista's use the same index.

The search results for the delegate (additional online) mailboxes appear
correctly in the Vista search (off of the Start button.) So I'm thining the
index is fine.

But, the results only show for the primary mailbox, using the search bar
that's in Outlook itself (even when selecting "Search All Folders".)

did you rebuild the index?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Already did that. That's what enabled me to index the mailboxes in the
first place (Control Panel->Indexing Options->Microsoft Outlook.)

Like I said, they show up in the Vists search, but no the Outlook Instant
Search, even with the All Folders search option.