Instant Reboot When Trying to Do Anything With a Network Printer

G

Guest

Windows XP Pro SP2 joined to a Windows (2003) domain.

This machine reboots when trying to do anything at all with any network
printer. It can print to the local printer just fine, but when printing to a
network printer, the machine reboots. (Upon coming up again, I get the "The
system has recovered from a serious error..." report.)

This happens during network printer installation too -- if a user doesn't
have a network printer installed, they browse for it in the "Add a printer.."
wizard. The second they select it to add it and press "Next", the machine
reboots.

This happens if you try to delete a network printer also. Right-click on
the printer icon, select delete and...reboot. (Consequent to this, I have a
network printer installed on that machine that I cannot uninstall or do
anything else with. If you even right-click and select "Properties" on that
printer, the machine reboots.)

The reboot is quick and brutal. The screen goes instantly black, just as if
the power cable was pulled (in fact, we thought the user was accidentally
kicking the powerstrip at first).

It happens to any user on the machine, from Domain User to Domain Admin.

All other network and Internet access is fine.

I have nothing in Group Policy that would affect the administration of
printers.

It happens with any network printer -- I tried three of them. These three
printers are connected to three different machines. I doubt it matters, but
the printers are a Lanier multi-function connected to a Windows 2003 Server,
an Okidata laser connected to a Windows XP Pro machine, and an old HP
LaserJet 6P connected to a different Windows XP Pro machine.

I have run System File Checker. The machine has all updates. Anti-virus is
running and has never returned a positive.

The problem started happening a few days ago. It is is not sporadic -- it's
very easy to reproduce and completely predictable.

There have been no major changes to the machine in months. The Windows XP
install is just six months old.
 
G

Guest

I too have the same problem. It started on the 7th Oct and I have 5 pcs out
of 35 with this problem. They are running XP SP2 with all updates connected
to a Win2000 Server. They are unable to print to any network printer without
restarting, however, if they have a local printer attached and that is the
default printer, they are able to print by clicking the print icon but not
using - File - Print.

I even formatted one of the pcs. This fixed the problem but then I began
loading the software. After I put Office 2003 on it was fine until I
installed SP1. I then was unable to that particular network directory. I
then reformatted the pc and installed all the software again but haven't put
any of the patches on Office, although I now don't think that is the problem.
I have another one of the ones that couldn't print to the network that is
now unable to access a different directory on the network.

I also know of other people with similar problems.

Many thanks
 
C

Cari \(MS-MVP\)

With which applications does this happen.... just Office ones (and if so,
which version and which updates) or ALL files, ie txt etc
 
G

Guest

It happens with all applications and all files.

It has similar symptoms to Article ID: 894278 Reviewed on June 1, 2005 which
is an article on rootkit spyware but I am unable to detect it with anything.
I have scanned the pcs with Computer Associates, Symantec Corporate Edition V
10, Microsoft AntiSpyware
 
C

Cari \(MS-MVP\)

Try also scanning with AdAware and SpyBot Search and Destroy and see if they
find anything.
 
G

Guest

I scanned one of the pcs with both.

Here is a log from HijackThis.
____________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 11:47:30 AM, on 17/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\ppRemoteService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RDS\PLAEntry.exe
C:\Program Files\RDS\FmIcsl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\pbancroft\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://docushare.aisq.qld.edu.au/docushare/dsweb/HomePage
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910}
- C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program
Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program
Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat
7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: ScanRouter V2 Link.lnk = ?
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Auto-addition Tool.lnk = C:\Program
Files\RDS\PLAEntry.exe
O8 - Extra context menu item: Convert link target to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) -
http://www3.ca.com/securityadvisor/pestscan/pestscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec
Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PestPatrol Remote - Computer Associates International, Inc. -
C:\WINDOWS\system32\ppRemoteService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec
AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program
Files\Symantec AntiVirus\Rtvscan.exe
 
G

Guest

One of the pcs that I formatted and reinstalled software is now doing it again.



CTB said:
I scanned one of the pcs with both.

Here is a log from HijackThis.
____________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 11:47:30 AM, on 17/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\ppRemoteService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RDS\PLAEntry.exe
C:\Program Files\RDS\FmIcsl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\pbancroft\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://docushare.aisq.qld.edu.au/docushare/dsweb/HomePage
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910}
- C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program
Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program
Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat
7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: ScanRouter V2 Link.lnk = ?
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Auto-addition Tool.lnk = C:\Program
Files\RDS\PLAEntry.exe
O8 - Extra context menu item: Convert link target to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) -
http://www3.ca.com/securityadvisor/pestscan/pestscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec
Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PestPatrol Remote - Computer Associates International, Inc. -
C:\WINDOWS\system32\ppRemoteService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec
AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program
Files\Symantec AntiVirus\Rtvscan.exe
Click to expand...
 
G

Guest

The error that was reported in the Serious Error report was for a Nvidia
GeForce Video driver.

Actual problem ended up being the SMC1255TX Network Card driver. Even though
I had updated it etc the other day (since the problem started occuring) I
didn't actually uninstall it, reboot and then reinstall it from the
manufacturers site.

http://www.smc-asia.com/

Just very pleased the problem is corrected.


CTB said:
One of the pcs that I formatted and reinstalled software is now doing it again.



CTB said:
I scanned one of the pcs with both.

Here is a log from HijackThis.
____________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 11:47:30 AM, on 17/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\ppRemoteService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RDS\PLAEntry.exe
C:\Program Files\RDS\FmIcsl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\pbancroft\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://docushare.aisq.qld.edu.au/docushare/dsweb/HomePage
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910}
- C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program
Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program
Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat
7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: ScanRouter V2 Link.lnk = ?
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Auto-addition Tool.lnk = C:\Program
Files\RDS\PLAEntry.exe
O8 - Extra context menu item: Convert link target to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF -
res://C:\Program Files\Adobe\Acrobat
7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program
Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) -
http://www3.ca.com/securityadvisor/pestscan/pestscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec
Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PestPatrol Remote - Computer Associates International, Inc. -
C:\WINDOWS\system32\ppRemoteService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec
AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program
Files\Symantec AntiVirus\Rtvscan.exe
Click to expand...
Click to expand...
 

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