Installing windows XP 64 and not installing drivers

[Guest]

When I installed Windows XP on my computer it recognized all my hardware and installed its drivers without any problem. I've just got in the mail the windows XP 64 and I proceeded to install it ( I have a AMD 3.2 XP Pro with 1 Gig mem). First of all, windows XP 64 will not let you "upgrade" so you have to do a fresh install (which sucks) od the OS. AFter I did this and answer all the installation questions appropriately I could not connect to the net for it did not recognized any of my ethernet hardware (or if it did recognize it , it did not install the drivers for them). So then I thought, no problem, I'll just put my motherboards installation disk in and let it recognize and install the drivers for everything that Windows XP 64 did not. The problem is that the installation disk for my motherboard won't run. I've look into individual folders and none of the individual .EXE extensions will run (perhaps because they are 16 bit app's ?). Needless to say I deleted Windows XP 64 and re-installed my 32 bit Windows Xp. Until Microsoft is able to implement a proper installation detection for this newest version of Windows I am shelving my copy.

 

[Rifleman]

When I installed Windows XP on my computer it recognized all my hardware

and installed its drivers without any problem. I've just got in the mail
the > windows XP 64 and I proceeded to install it ( I have a AMD 3.2 XP Pro
with 1 Gig mem).

I didn't think the current 64 bit XP works on anything other than Intel
processors?

 

[David H. Lipman]

WinXP/64 is for Itanium type CPUs. You indicated an AMD CPU. Are you using a beta version
of WinXP/64 for AMD CPU's ? If not, then it won't work anyway.

Dave



| When I installed Windows XP on my computer it recognized all my hardware and installed its
drivers without any problem. I've just got in the mail the windows XP 64 and I proceeded to
install it ( I have a AMD 3.2 XP Pro with 1 Gig mem). First of all, windows XP 64 will not
let you "upgrade" so you have to do a fresh install (which sucks) od the OS. AFter I did
this and answer all the installation questions appropriately I could not connect to the net
for it did not recognized any of my ethernet hardware (or if it did recognize it , it did
not install the drivers for them). So then I thought, no problem, I'll just put my
motherboards installation disk in and let it recognize and install the drivers for
everything that Windows XP 64 did not. The problem is that the installation disk for my
motherboard won't run. I've look into individual folders and none of the individual .EXE
extensions will run (perhaps because they are 16 bit app's ?). Needless to say I deleted
Windows XP 64 and re-installed my 32 bit Windows Xp. Until Microsoft is able to implement a
proper installation detection for this newest version of Windows I am shelving my copy.

 

[Mike Brannigan [MSFT]]

When I installed Windows XP on my computer it recognized all my hardware

and installed its drivers without any problem. I've just got in the mail
the windows XP 64 and I proceeded to install it ( I have a AMD 3.2 XP Pro
with 1 Gig mem). First of all, windows XP 64 will not let you "upgrade" so
you have to do a fresh install (which sucks) od the OS. AFter I did this
and answer all the installation questions appropriately I could not connect
to the net for it did not recognized any of my ethernet hardware (or if it
did recognize it , it did not install the drivers for them). So then I
thought, no problem, I'll just put my motherboards installation disk in and
let it recognize and install the drivers for everything that Windows XP 64
did not. The problem is that the installation disk for my motherboard won't
run. I've look into individual folders and none of the individual .EXE
extensions will run (perhaps because they are 16 bit app's ?). Needless to
say I deleted Windows XP 64 and re-installed my 32 bit Windows Xp. Until
Microsoft is able to implement a proper installation detection for this
newest version of Windows I am shelving my copy.



Newcomer

I assume by receiving it in the post you mean it arrived from some
sanctioned Microsoft Beta program or additional program that supplies Beta
product such as MSDN or TechNet Plus.
Now that you have the Windows XP 64-bit Edition for Extended Systems
(AMD64), you should realise that it is a Beta product. Not the final
release product - this is why you probably did not pay for it.

Firstly you cannot upgrade from one architectural based OS to a different
architecture - hence no upgrade from the 32-bit to 64-bit editions of
Windows XP

Also as you are now aware it is a 64-bit opertaing system and as such
requires 64-bit device drivers.
If your hardware vendors chooses to not support or supply 64-bit versions of
their device drivers for use on an as yet unreleased operating system then
that is their choice. Before using any pre release opertaing system you
should ensure that you have full support for all your hardware prior to
commencing installation.

Non of your issues are related to our installation detection in this pre
release OS.
The onus is on you the Beta tester to ensure your hardware is supported in
this pre release version.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

When I installed Windows XP on my computer it recognized all my hardware

and installed its drivers without any problem. I've just got in the mail
the windows XP 64 and I proceeded to install it ( I have a AMD 3.2 XP Pro
with 1 Gig mem). First of all, windows XP 64 will not let you "upgrade" so
you have to do a fresh install (which sucks) od the OS. AFter I did this
and answer all the installation questions appropriately I could not connect
to the net for it did not recognized any of my ethernet hardware (or if it
did recognize it , it did not install the drivers for them). So then I
thought, no problem, I'll just put my motherboards installation disk in and
let it recognize and install the drivers for everything that Windows XP 64
did not. The problem is that the installation disk for my motherboard won't
run. I've look into individual folders and none of the individual .EXE
extensions will run (perhaps because they are 16 bit app's ?). Needless to
say I deleted Windows XP 64 and re-installed my 32 bit Windows Xp. Until
Microsoft is able to implement a proper installation detection for this
newest version of Windows I am shelving my copy.

 

[Malke]

WinXP/64 is for Itanium type CPUs. You indicated an AMD CPU. Are you
using a beta version
of WinXP/64 for AMD CPU's ? If not, then it won't work anyway.

Dave

And just to add to this: you will need new drivers for every piece of
hardware in your box - including the motherboard. Since the WinXP 64
for anything other than Itanium is beta, there may be no 64-bit drivers
written yet for your hardware. Without them, you can't run this os!

Malke

 

[Guest]

When I purchased my computer a few months ago (I purchased it from Falcon NorthWest), I was asked to register it with AMD so that they would send me a evaluation copy of Windows XP 64-bit OS when available. Well, a few days ago it arrived. Perhaps I am wrong but I thought the reason they sent me this new and improved operating system would be to show off their processor and its superiority over 32-bit systems. As I said earlier, there are many drivers that it did not install and consequently I can not use this O.S. I can not access the internet, listen to my CD's or view my DVD's for there is no sound. I have tried looking at my sound card and motherboard manufacturer (ASUS SK8V) to see if they had any 64-bit drivers but there is no mention of them in their website.

As a costumer, I certainly was glad to receive the O.S. from AMD but what good does it do if it is crippled by its inability to use my system the way it was intended?. Although I agree that the responsibility to ensure that there are new and updated drivers falls on the manufacturers, Microsoft does not look good if their software doesn't deliver as promised when it is sent to the customers to "improve" their systems.

 

[CS]

When I purchased my computer a few months ago (I purchased it from Falcon NorthWest), I was asked to register it with AMD so that they would send me a evaluation copy of Windows XP 64-bit OS when available. Well, a few days ago it arrived. Perhaps I am wrong but I thought the reason they sent me this new and improved operating system would be to show off their processor and its superiority over 32-bit systems. As I said earlier, there are many drivers that it did not install and consequently I can not use this O.S. I can not access the internet, listen to my CD's or view my DVD's for there is no sound. I have tried looking at my sound card and motherboard manufacturer (ASUS SK8V) to see if they had any 64-bit drivers but there is no mention of them in their website.

As a costumer, I certainly was glad to receive the O.S. from AMD but what good does it do if it is crippled by its inability to use my system the way it was intended?. Although I agree that the responsibility to ensure that there are new and updated drivers falls on the manufacturers, Microsoft does not look good if their software doesn't deliver as promised when it is sent to the customers to "improve" their systems.

You received your copy of the AMD version of 64 bit XP for free didn't
you? The evaluation copy you received was to show off the AMD 64 bit
CPU not to show off anything that Microsoft did or did not do.

Microsoft is guilty of many things but you can't blame them for this
one. It's not up to Microsoft to provide the drivers for your new AMD
system. It's up to the hardware vendors. Just uninstall the eval
version and use your 32 bit version of XP. If you want to live on the
cutting edge of technology, then you're going to have to put up with
some inconvenience.

 

[GwD]

Did you download and install the 32bit drivers?

"Microsoft does not look good if their software doesn't deliver as promised
when it is sent to the customers to "improve" their systems."

Microsoft does not make 64bit drivers its up to the manufacture of the
hardware to do that, so why are you trying to blame Microsoft for your
problems?

When I purchased my computer a few months ago (I purchased it from Falcon

NorthWest), I was asked to register it with AMD so that they would send me a
evaluation copy of Windows XP 64-bit OS when available. Well, a few days
ago it arrived. Perhaps I am wrong but I thought the reason they sent me
this new and improved operating system would be to show off their processor
and its superiority over 32-bit systems. As I said earlier, there are many
drivers that it did not install and consequently I can not use this O.S. I
can not access the internet, listen to my CD's or view my DVD's for there is
no sound. I have tried looking at my sound card and motherboard
manufacturer (ASUS SK8V) to see if they had any 64-bit drivers but there is
no mention of them in their website.

As a costumer, I certainly was glad to receive the O.S. from AMD but what

good does it do if it is crippled by its inability to use my system the way
it was intended?. Although I agree that the responsibility to ensure that
there are new and updated drivers falls on the manufacturers, Microsoft does
not look good if their software doesn't deliver as promised when it is sent
to the customers to "improve" their systems.

 

[Mike Brannigan [MSFT]]

When I purchased my computer a few months ago (I purchased it from Falcon

NorthWest), I was asked to register it with AMD so that they would send me a
evaluation copy of Windows XP 64-bit OS when available. Well, a few days
ago it arrived. Perhaps I am wrong but I thought the reason they sent me
this new and improved operating system would be to show off their processor
and its superiority over 32-bit systems. As I said earlier, there are many
drivers that it did not install and consequently I can not use this O.S. I
can not access the internet, listen to my CD's or view my DVD's for there is
no sound. I have tried looking at my sound card and motherboard
manufacturer (ASUS SK8V) to see if they had any 64-bit drivers but there is
no mention of them in their website.

As a costumer, I certainly was glad to receive the O.S. from AMD but what

good does it do if it is crippled by its inability to use my system the way
it was intended?. Although I agree that the responsibility to ensure that
there are new and updated drivers falls on the manufacturers, Microsoft does
not look good if their software doesn't deliver as promised when it is sent
to the customers to "improve" their systems.

newcomer,

You purchased a system from Falcon NorthWest composed of a number of
hardware devices and containing an AMD processor.
AMD may well have asked all the stores selling AMD64 powered systems to get
the customers to register the machines so that they could ship you an eval
of the beta (pre release) version of the OS to support their new CPU.

HOWEVER just as if you had built the machine yourself AMD have no idea what
hardware is in it and the driver list is still very much at the mercy of the
hardware vendors for all the "bits" in your PC getting the AMD64 drivers
written tested and certified if they are to ship with the OS.
AMD like ourselves have no way of knowing what was in the PC you purchased.
Your decision to use a pre release OS whether supplied by AMD or whoever
made no guarantee to being able to run on your system from Falcon NorthWest.
Again the onus is on you to ensure you have device drivers for all your
hardware before you install another operating system particularly a pre
release one.

I'm sorry you have not had a great experience with this pre release
operating system.
But hardware compatibility and ensuring your system is supported by the OS
is a shared responsibility.


--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

When I purchased my computer a few months ago (I purchased it from Falcon

NorthWest), I was asked to register it with AMD so that they would send me a
evaluation copy of Windows XP 64-bit OS when available. Well, a few days
ago it arrived. Perhaps I am wrong but I thought the reason they sent me
this new and improved operating system would be to show off their processor
and its superiority over 32-bit systems. As I said earlier, there are many
drivers that it did not install and consequently I can not use this O.S. I
can not access the internet, listen to my CD's or view my DVD's for there is
no sound. I have tried looking at my sound card and motherboard
manufacturer (ASUS SK8V) to see if they had any 64-bit drivers but there is
no mention of them in their website.

As a costumer, I certainly was glad to receive the O.S. from AMD but what

good does it do if it is crippled by its inability to use my system the way
it was intended?. Although I agree that the responsibility to ensure that
there are new and updated drivers falls on the manufacturers, Microsoft does
not look good if their software doesn't deliver as promised when it is sent
to the customers to "improve" their systems.

 

[Guest]

Ouch and I thought Linux had problems with elitist..
It sounds like Newcomer's frustrations are not some much directed at Microsoft not providing drivers for the his system, but the lack of information on what kind of drivers would be needed or help on where to get them from
Yes, I understand its a beta, but the package that I had received my Beta for the 64-Bit Edition just mentions about how great it is and what great things it will do when it is installed. There is nothing in there about wiping out your system for a fresh install, inability of drivers or anything else. There isn't even a compatibilty check program to verify that the Beta has drivers needed to run on the system. Install and pray... reminds of the old plug and pray days or '95
It would be nice for there to be a feed back forum for the beta, I am assuming that MS is putting this out to the public to test. It doesn't do any good to test something if you can't give feed back
Oh, well just my 2 cents.
I am currently trying to install it on my EMachine laptop. 2 hours so far, 1 reboot and it still tells me 37 minutes remaining...

 

[D.Currie]

Ouch and I thought Linux had problems with elitist...
It sounds like Newcomer's frustrations are not some much directed at

Microsoft not providing drivers for the his system, but the lack of
information on what kind of drivers would be needed or help on where to get
them from.

Yes, I understand its a beta, but the package that I had received my Beta

for the 64-Bit Edition just mentions about how great it is and what great
things it will do when it is installed. There is nothing in there about
wiping out your system for a fresh install, inability of drivers or anything
else. There isn't even a compatibilty check program to verify that the Beta
has drivers needed to run on the system. Install and pray... reminds of the
old plug and pray days or '95.

It would be nice for there to be a feed back forum for the beta, I am

assuming that MS is putting this out to the public to test. It doesn't do
any good to test something if you can't give feed back.

Oh, well just my 2 cents.
I am currently trying to install it on my EMachine laptop. 2 hours so far,

1 reboot and it still tells me 37 minutes remaining...
Just out of curiosity, what e-machine laptop came with a 64-bit processor?

 

[Mike Brannigan [MSFT]]

There is a feedback newsgroup for the Preview Release.
You may consider looking at the relevant page on Microsoft.com
at
http://www.microsoft.com/windowsxp/64bit/downloads/upgrade.asp
The link you require is there.


--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

Ouch and I thought Linux had problems with elitist...
It sounds like Newcomer's frustrations are not some much directed at

Microsoft not providing drivers for the his system, but the lack of
information on what kind of drivers would be needed or help on where to get
them from.

Yes, I understand its a beta, but the package that I had received my Beta

for the 64-Bit Edition just mentions about how great it is and what great
things it will do when it is installed. There is nothing in there about
wiping out your system for a fresh install, inability of drivers or anything
else. There isn't even a compatibilty check program to verify that the Beta
has drivers needed to run on the system. Install and pray... reminds of the
old plug and pray days or '95.

It would be nice for there to be a feed back forum for the beta, I am

assuming that MS is putting this out to the public to test. It doesn't do
any good to test something if you can't give feed back.

Oh, well just my 2 cents.
I am currently trying to install it on my EMachine laptop. 2 hours so far,

1 reboot and it still tells me 37 minutes remaining...

 

[Guest]

Emachine M6806: AMD 64-bit (3000+), 512megs, ATI 9600 Pro Chipset, Broadcom 64g wireless, 60gig HDD, DVD/COMBO Drive, and 15.4" screen. It is a sweet laptop

 

[Guest]

Thanks, Mike.
It would have been nice if that web address had been printed on the CD sleeve

 

[XS11E]

When I purchased my computer a few months ago (I purchased it from
Falcon NorthWest), I was asked to register it with AMD so that
they would send me a evaluation copy of Windows XP 64-bit OS when
available. Well, a few days ago it arrived. Perhaps I am wrong
but I thought the reason they sent me this new and improved
operating system would be to show off their processor and its
superiority over 32-bit systems. As I said earlier, there are
many drivers that it did not install and consequently I can not
use this O.S. I can not access the internet, listen to my CD's
or view my DVD's for there is no sound. I have tried looking at
my sound card and motherboard manufacturer (ASUS SK8V) to see if
they had any 64-bit drivers but there is no mention of them in
their website.

http://planetAMD64.com has drivers for sound and LAN.

As a costumer, I certainly was glad to receive the O.S. from AMD

You didn't receive the OS from AMD, it came from Microsoft. It's a
very early Beta.

Microsoft does not look good if their software doesn't deliver as
promised when it is sent to the customers to "improve" their systems.

It delivers EXACTLY as promised, it's an early Beta and you were told
NOT to install it on a primary machine or one that you need for work,
that's right in the first screen (I think?) of the install!

 

[Guest]

I know it's been a couple of months since the orginal message was written, I too got the Orginal disk from Microsoft, I guess I'll wait till the till everybody gets their act together and makes this system work, as I see it right now (IT AIN'T WORTH IT) my 64-bit processor works just fine in the 32-bit mode and I'll leave it at that for now. But the best thing that happened to me is that this Orginal Disk From Microsoft won't let me get passed accepting the License Agreement by pressing the F8 key, and I won't pay another $11.00 for shipping for another disk

Some day Microsoft will see the light and before releasing any Beta or Final software they might see if it works first...

 

[Mike Brannigan [MSFT]]

I know it's been a couple of months since the orginal message was written,
I too got the Orginal disk from Microsoft, I guess I'll wait till the till
everybody gets their act together and makes this system work, as I see it
right now (IT AIN'T WORTH IT) my 64-bit processor works just fine in the
32-bit mode and I'll leave it at that for now. But the best thing that
happened to me is that this Orginal Disk From Microsoft won't let me get
passed accepting the License Agreement by pressing the F8 key, and I won't
pay another $11.00 for shipping for another disk.

Some day Microsoft will see the light and before releasing any Beta or
Final software they might see if it works first...

Re your "someday ...."
That's exactly the point of a Beta release !

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups