Installing Window 2002

[Guest]

I had to restore my computer Windows XP. I know I am
entering the correct 25 character product key code to
start windows;however, it's said invalid. What can I
being doing wrong

 

[Rich Barry]

Did you get the WinXP CD at a Retail Store?

 

[Guest]

It was no my computer when purchased from Gateway. All
other softwared reinstalled perfectly. The window word
will not accept the 25 digit key code. Called Microsoft,
was given new code--it does not work.
Thanks for any advice

 

[Rich Barry]

Is it a Gateway OEM CD? Is it a Recovery Disk or a full version of WinXP.
Gateway had no answers for you?

 

[Guest]

The CD came with computer from Gateway. The CD title is
Microsoft - Works Suite 2002 with Works 2002 setup,
Microsoft Work, Works and Clipart on it. No Gateway told
me to call Microsoft which I did to no avail. Microsoft
asked were the disk was purchased. I was given two type
of 25 digit codes--two different. One for retail purchase
and on for OEM. This are full version of the Gateway
restoration disk. Then I had to use the Application and
Works disk to get everything back on the computer.
Followed all instructions perfectly. Only problem unable
to use Word which I need desparately.

 

[Rich Barry]

Are you sure that MS gave you a code for Works and not XP?