Installing Office XP Update

[Gervas]

I have MS Office Standard (2003) installed in my computer but need to install
MS Office XP so that it is compatible with MS Language Proofing Tools which I
also have. When I try to install the Office XP I get a notice that it "Failed
to find a qualifying product" for the upgrade. I would think that Office
Standard would be a qualifying product.

Any help on this would be appreciated.

 

[JS]

Products that qualify for the Microsoft Office XP upgrade
http://support.microsoft.com/kb/290540

JS

 

[Nepatsfan]

I have MS Office Standard (2003) installed in my computer but need to install
MS Office XP so that it is compatible with MS Language Proofing Tools which I
also have. When I try to install the Office XP I get a notice that it "Failed
to find a qualifying product" for the upgrade. I would think that Office
Standard would be a qualifying product.

Any help on this would be appreciated.

You might want to post your question to one of the Office newsgroups.

That said, I believe you're problem results from the fact that what you're
trying to do is essentially a "downgrade". Office XP was released in 2002 and is
therefore an older version of Office than your copy of Office 2003. You can't
"downgrade" from Office 2003 to Office XP (2002). You would need to have a copy
of Office 97 or 2000 installed on your computer in order to use your Office XP
Upgrade CD.

Good luck

Nepatsfan

 

[PA Bear]

X-post to Office Misc newsgroup.

Office XP would be a downgrade, not an upgrade.

 

[Gervas]

Thanks for your reply. By the way, I did try to find an Office Newgroup but
couldn't find it. Anyway:

Indeed, the Office Standard Version I have installed is 2003 and the Office
XP is 2002 and I suspected exactly the problem was as you indicate. For that
reason, I uninstalled the Office Standard 2003 and reinstalled an old version
of Office 97 Small Business Edition that I still had. Supposedly, as
indicated in the Microsoft site for "Products that qualify for the Microsoft
Office XP upgrade" that should enable the upgrade but it didn't. I got the
message indicated.

Thanks for your reply.

 

[Nepatsfan]

Since you're using the web interface, click on the following link to access the
Office newsgroups.

http://www.microsoft.com/office/community/en-us/default.mspx

The Office -> General Questions newsgroup would probably be the best place to
post your question.

Good luck

Nepatsfan

 

[DL]

Theres no need to install the qualifying version first, you just need the
cd/floppy available to point to when you get the err.msg. When you get the
err. there should be an option to browse to / locate the qualifying version

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=290540 "Products that qualify for
the Microsoft Office XP upgrade".

 

[Gervas]

Did that, of course, but it didn't work.

Theres no need to install the qualifying version first, you just need the
cd/floppy available to point to when you get the err.msg. When you get the
err. there should be an option to browse to / locate the qualifying version

 

[Gervas]

Yes. I also came to same conclusion and decided to uninstall Office Standard
2003 and install Office 97 Small Business Edition which, according to the MS
update site was/is a "qualifying" product. Didn't work either.

 

[DL]

Well Office 97 sbe v1 & v2 is a qualifying version unless its an academic
version or maybe an oem version
So if you point the install directly to your cd or the version installed on
your PC and you still get that error something is wrong with your O97
version

 

[Gervas]

Thanks "DL". You put your finger on it. My Office 97 sbe is an OEM product.

 

[NoConsequence]

I have MS Office Standard (2003) installed in my computer but need to install
MS Office XP so that it is compatible with MS Language Proofing Tools which I
also have. When I try to install the Office XP I get a notice that it "Failed
to find a qualifying product" for the upgrade. I would think that Office
Standard would be a qualifying product.

Any help on this would be appreciated.

Plenty of help can be found in OFFICE groups. Try asking there.

 

[PA Bear]

As you've discovered, the OEM version of Office 97 isn't a qualifying
product.

Courtesy of garfield-n-odie:

Products that qualify for the Microsoft Office XP upgrade:
http://support.microsoft.com/?kbid=290540

 

[Nepatsfan]

Did you check these articles?

You receive a "Setup failed to locate a valid qualifying product on your
machine" error message when you install an Office XP Upgrade product
http://support.microsoft.com/kb/301286/

Upgrade detection fails when you upgrade to Office XP
http://support.microsoft.com/kb/295346/

Nepatsfan

 

[Bob Buckland ?:-\)]

Hi Robear,

Actually, the upgrade editions of MS Office recognize full retail or OEM editions. When installing Office XP and asked for a
qualifying product a Microsoft Office 97 CD should be accepted.

As Office 2003 was already installed things might get a bit confused moving back to Office XP if parts of 2003 are still installed.
===========
As you've discovered, the OEM version of Office 97 isn't a qualifying
product. >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[PA Bear]

As Office 2003 was already installed things might get a bit confused

moving
back to Office XP if parts of 2003 are still installed.

Exactly! It's really not clear to me why OP here wanted/needed to install
anything from Office XP.