Installing Office 97 Pro Crashed Windows

[Guest]

The first time I used my new computer (uses Windows XP Pro) I tried to install Office 97 Professional. I got an error message that files Windows needed to run had been overwritten and to insert the Windows setup disk. Before all was done I had a catistrophic crash of Windows. It sounds like a .dll file was overwritten. Does anyone know if this could have happened? I keep hearing that Office 97 runs fine in Windows XP but can't find anyone who has installed it onto a system with this operating system. Has anyone done it? I don't understand why it crashed. Needless to say I've been afraid to try the install again. Any comments would be appreciated. JeanP

 

[Guest]

Hi,

Well Office 97 will work fine on XP since it supports 98 SE and higher.
As for your problem it might be some confict that caused this. is your comupter recoverable now. you can view the event log to see what exactly went wrong.

And another advice. Office 97 has upgraded thrice i.e Office 2000, Office XP and now office 2003. Go for that and get enhanced features and get more productive.

 

[Bob Harris]

I hav installed Office 97 on XP home without incident. I did not install
Outlook 97, since that is incompatible with XP, meaning that it fails to
work, not that it should kill XP. Note that before using Office I also
installed SP-2 for Office 97.

As for your problem, it is rare that XP will permit a vital system file to
be over-written. XP is suppoed to place the conflicting DLL in a separate
directory and assign it only to the newly installed program. This is a
major improvment over windows 98 etc. However, no one ever said that XP was
perfect.

Suggestions: (1) to fix XP, do a "repair" installation, then run windows
update to re-download/re-install a bunch of patches. See links below about
repairing XP. (2) Before installing Office 97 again, run CHKDSK with the /F
option; also, turn off all other software, including you virus scanner; be
sure that you have adequate free space.

Links about repairing XP:

http://support.microsoft.com/default.aspx?scid=kb;en-us;315341



http://www.webtree.ca/windowsxp/repair_xp.htm



http://www.extremetech.com/print_article/0,3998,a=23979,00.asp

The first time I used my new computer (uses Windows XP Pro) I tried to

install Office 97 Professional. I got an error message that files Windows
needed to run had been overwritten and to insert the Windows setup disk.
Before all was done I had a catistrophic crash of Windows. It sounds like a
..dll file was overwritten. Does anyone know if this could have happened? I
keep hearing that Office 97 runs fine in Windows XP but can't find anyone
who has installed it onto a system with this operating system. Has anyone
done it? I don't understand why it crashed. Needless to say I've been
afraid to try the install again. Any comments would be appreciated. JeanP