Installing MP Toolbox with MS Vista

G

Guest

I have a Dell PC that came pre-loaded with Vista. My Canon MP700 printer
connected well to the PC (I can print). However I've tried to install MP
Toolbox Ver. 4.1.1.0mp01 (Windows Vista) from the Canon web site. When I run
MP Toolbox and click on "Settings" I have the following error message "A
supported scanner is not installed. Please install a supported scanner, and
then restart Toolbox". I've tried to install MP700 MultiPASS Suite Ver. 5.05
(Windows Vista) - 2007-01 and that did not help (the installation cannot
complete because the driver cannot find a printer connected). Can someone
help?
 
C

Cari \(MS-MVP\)

You should have installed the driver package BEFORE connecting the MP700 to
the PC. Uninstall and the printer and start again, connecting the printer
ONLY when the software tells you to do so.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top