Installer problems! Please HELP!!

[Aaron M]

After recently noticing that i had been assaulted by the many versions
of the blaster worm, i went and ran the stinger virus detection and
cleared it all out.

now, Im unable to use Windows Installer. Im also not able to run
windows service packs to try to fix the aftermath of the worms.

Service packs start to run, then immediatly shut down.

What can cause this, and what would remedy it?

thanks!

 

[Torgeir Bakken (MVP)]

After recently noticing that i had been assaulted by the many versions
of the blaster worm, i went and ran the stinger virus detection and
cleared it all out.

now, Im unable to use Windows Installer. Im also not able to run
windows service packs to try to fix the aftermath of the worms.

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver

If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674