installed vista - now installshield error # -5 ?

  • Thread starter Thread starter kgrinderslev
  • Start date Start date
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kgrinderslev

every start up since i have installed vista i get installshield error
# -5 i can't find anything on the installshield site - please help!!!
 
every start up since i have installed vista i get installshield error
# -5 i can't find anything on the installshield site - please help!!!

You should post to a Vista newsgroup. This one is for the XP OS. Also give
more details of the error, when it occurs, and the exact text of the
message. Did it always happen? If not what changes were made to the system
right before the problem started?

Vista general newsgroup:
microsoft.public.windows.vista.general

Do some clean boot troubleshooting to see what's generating the error.
These links are for XP but the process is similar in Vista.

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
 
via our friends at google

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Most of the InstallShield errors are caused by older InstallShield files left on the computer from the installation of another product (most software vendors are using different versions of InstallShield software for installation). If such error occurs, the first thing you should do is clean-up the Windows TEMP folder and reboot the computer. If this does not help, we recommend searching InstallShield knowledge base at http://support.installshield.com/kb for a possible work around. Unfortunately, InstallShield errors are caused by bugs within the InstallShield software itself and are beyond our control. On our side, we are constantly evaluating the latest InstallShield updates to provide users with the most stable installation for all PhatWare products
----------------------------------------

PS: there are VISTA news groups on the ms news servers

msnews.microsoft.com



(e-mail address removed)



every start up since i have installed vista i get installshield error
# -5 i can't find anything on the installshield site - please help!!!
 

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