installed printers icons missing

[dale]

When I go into Control Panel and printers and faxes, all
it shows there is the add a printer icon. I have two
printers installed and they both work fine, but I want to
get to the properties of one of them. How can I make the
printers that are installed show up in the printers and
faxes section? Also, when I click on the add a printer
icon, nothing happens. Any ideas would be greatly
appreciated. Thanks!

Dale

 

[Cari \(MS-MVP\)]

Are you logged on as an Administrator?

Cari
www.coribright.com

 

[Guest]

I'm not sure why I wouldn't be, this is the only computer
running the printers in my office. If not, how can I make
sure I am the administrator?

Dale

 

[dale]

Yes, I am logged in as the administrator.

Dale

-----Original Message-----
Are you logged on as an Administrator?

Cari
www.coribright.com




.

 

[Alan Morris\(MSFT\)]

sound like this issue

http://support.microsoft.com/default.aspx?scid=kb;en-us;271248
Add Printer Wizard Does Not Work and Previously Installed Printers Are Not
Displayed

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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