Installed 2 new hard drives now file copy is very slow

[Guest]

I recently upgraded the hard drives in my PC (Win XP Pro SP2). I duplicated
my old 110Gb HD to a new WD 250 Gb HD using Acronis Migrate Easy 7 and then
switched the drives. I then added a second WD 250 Gb HD (identical specs and
both brand new). Both drives are EIDE 8MB/ATA100.

XP launches fine but I have discovered that file operations (file copy,
move, etc...) take a very long time. Sometimes the PC also takes a long time
to respond to commands (mouse clicks, etc...) and some apps do not launch
anymore (Internet Explorer, Firefox) while others run fine.

Both HDs are set to Cable Select. Each on a separate cable (2nd hard drive
uses ribbon cable that fisrt connects to internal DVD drive.

I performed a full defrag on the main drive and everything looks fine except
for the above issues. How can I restore performance and missing apps?

Moxie

 

[Gerry]

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Hi Gerry

Here is the info:

HD Tune: WDC WD2500JB-55REA0 Information

Firmware version : 20.00K20
Serial number : WD-WCANKH677366
Capacity : 232.9 GB (~250.1 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-7
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 238472 MB
Usage : 36.27%
Type : NTFS
Bootable : Yes


HD Tune: WDC WD2500JB-55REA0 Information

Firmware version : 20.00K20
Serial number : WD-WCANKH677536
Capacity : 232.9 GB (~250.1 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-7
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : E:\
Label : DRV4_VOL1
Capacity : 238472 MB
Usage : 8.20%
Type : NTFS
Bootable : No


Temperature is high for both drives (57F for C and 54F for E). These are
installed in a small form factor ShuttlePC enclosure...

Any suggestions?

Moxie

 

[Gerry]

Have you tried using an Air Duster to remove dust bunnies inside the
computer casing?

Operating temperature in link:
http://www.wdc.com/en/products/Products.asp?DriveID=42

HD Tune does have a Bench Marking feature,. Not that I would profess to
fully understand how it works.

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Hi Gerry,

Here is the data you requested...

Commit Charge (K)
Total: 11101052
Limit: 2473724
Peak: 1168596

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 05/11/2007
Time: 04:08:18 PM
User: N/A
Computer: SHUTTLE_PC
Description:
Faulting application skype.exe, version 3.5.0.239, faulting module
filterlsp.dll, version 1.0.3.1002, fault address 0x000085db.

Event Type: Error
Event Source: SecurityCenter
Event Category: None
Event ID: 1802
Date: 05/11/2007
Time: 11:25:49 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The Windows Security Center Service was unable to establish event queries
with WMI to monitor third party AntiVirus and Firewall.

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 05/11/2007
Time: 08:58:40 AM
User: N/A
Computer: SHUTTLE_PC
Description:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80070005.

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 03/11/2007
Time: 09:26:54 PM
User: N/A
Computer: SHUTTLE_PC
Description:
Hanging application iexplore.exe, version 7.0.6000.16544, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10000
Date: 05/11/2007
Time: 11:59:31 AM
User: SHUTTLE_PC\mdoran
Computer: SHUTTLE_PC
Description:
Unable to start a DCOM Server: {00020906-0000-0000-C000-000000000046}. The
error:
"Access is denied. "
Happened while starting this command:
"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" -Embedding

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20106
Date: 05/11/2007
Time: 11:27:42 AM
User: N/A
Computer: SHUTTLE_PC
Description:
Unable to add the interface {A24A33A0-2A44-4714-B5A1-1AB3138F241B} with the
Router Manager for the IP protocol. The following error occurred: Cannot
complete this function.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 05/11/2007
Time: 11:27:04 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The VNC Server service failed to start due to the following error:
The system cannot find the file specified.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 05/11/2007
Time: 11:27:04 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The Automatic LiveUpdate Scheduler service failed to start due to the
following error:
The system cannot find the path specified.

Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 3095
Date: 05/11/2007
Time: 11:25:33 AM
User: N/A
Computer: SHUTTLE_PC
Description:
This computer is configured as a member of a workgroup, not as a member of a
domain. The Netlogon service does not need to run in this configuration.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 05/11/2007
Time: 08:58:45 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The Volume Shadow Copy service failed to start due to the following error:
Access is denied.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Let me know if you need anything else...

Moxie

 

[Gerry]

Moxie

You seem to have Windows Server 2003 installed, which really takes most
of your problems off topic for this newsgroup. I have no experience with
Windows Server 2003 so my ability to advise is limited. You might be
better to pursue individual questions in this newsgroup:
microsoft.public.windows.server.general

I have included some comments inline:

Hi Gerry,

Here is the data you requested...

Commit Charge (K)
Total: 11101052
Limit: 2473724
Peak: 1168596

How much RAM memory do you have?

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 05/11/2007
Time: 04:08:18 PM
User: N/A
Computer: SHUTTLE_PC
Description:
Faulting application skype.exe, version 3.5.0.239, faulting module
filterlsp.dll, version 1.0.3.1002, fault address 0x000085db.

If this is a repeating error from one session to another uninstall and
reinstall Skype

Event Type: Error
Event Source: SecurityCenter
Event Category: None
Event ID: 1802
Date: 05/11/2007
Time: 11:25:49 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The Windows Security Center Service was unable to establish event
queries with WMI to monitor third party AntiVirus and Firewall.

What is your anti-virus and firewall?

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 05/11/2007
Time: 08:58:40 AM
User: N/A
Computer: SHUTTLE_PC
Description:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80070005.

This is a Windows Server 2003 issue.

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 03/11/2007
Time: 09:26:54 PM
User: N/A
Computer: SHUTTLE_PC
Description:
Hanging application iexplore.exe, version 7.0.6000.16544, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

A symptom of a stressed system with demand, probably for memory more,
than is immediately available.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10000
Date: 05/11/2007
Time: 11:59:31 AM
User: SHUTTLE_PC\mdoran
Computer: SHUTTLE_PC
Description:
Unable to start a DCOM Server:
{00020906-0000-0000-C000-000000000046}. The error:
"Access is denied. "
Happened while starting this command:
"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" -Embedding

Access rights problem. Are you trying to access files on this computer
or shared files on another?

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20106
Date: 05/11/2007
Time: 11:27:42 AM
User: N/A
Computer: SHUTTLE_PC
Description:
Unable to add the interface {A24A33A0-2A44-4714-B5A1-1AB3138F241B}
with the Router Manager for the IP protocol. The following error
occurred: Cannot complete this function.

Windows Server 2003 issue?

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 05/11/2007
Time: 11:27:04 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The VNC Server service failed to start due to the following error:
The system cannot find the file specified.

Windows Server 2003 issue?

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 05/11/2007
Time: 11:27:04 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The Automatic LiveUpdate Scheduler service failed to start due to the
following error:
The system cannot find the path specified.

You have Symantec software which is failing to update -note Event ID:
1802 also presumably relates to Symantec software.

Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 3095
Date: 05/11/2007
Time: 11:25:33 AM
User: N/A
Computer: SHUTTLE_PC
Description:
This computer is configured as a member of a workgroup, not as a
member of a domain. The Netlogon service does not need to run in this
configuration.

http://www.eventid.net/display.asp?eventid=3095&eventno=340&source=NETLOGON&phase=1

Event IDs 7024 and 3095 on Stand-Alone Server
http://support.microsoft.com/kb/182720/en-us

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 05/11/2007
Time: 08:58:45 AM
User: N/A
Computer: SHUTTLE_PC
Description:
The Volume Shadow Copy service failed to start due to the following
error: Access is denied.

http://www.ntbackup.us/Articles/volume-shadow-copy.htm
This is a Windows Server 2003 issue.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Let me know if you need anything else...

Moxie

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Hi Gerry,

I am running Windows XP Pro SP2 on this PC. It has 1Gb of RAM. It has PC
Tools Spyware Doctor installed (used to have Symantec Anti Virus a long time
ago but it was removed and replaced with PC Tools). This PC has never had
2003 installed on it.

I guess I could add an extra Gb of RAM if it will help...

Any other thoughts?


Regards,

Moxie

 

[Gerry]

Moxie

Symantec products are difficult to remove even their own tools. You
would seem to have left a bit behind.

Use Autoruns to find any unwanted start ups!
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

Note the ability to Search Online by right clicking on any item to get
information about it.

I am not too familiar with PC Tools and Spyware Doctor but Registry
Mechanic from the same stable does not enjoy a particularly good
reputation in many quarters.

You can do a better check on pagefile usage using pagefilemon. Having
RAM memory of 1 gb would be enough for most users.

Use page file monitor to observe what is the peak usage. Start it to run
immediately after start-up and look at the log. Pagefilemon takes
snapshots. You need to run it at the beginning of the session at then
run it again at intervals throughout the sessions. The log is Pagefile
log.txt. If you right click on the file in Windows Explorer and select
Send to, Desktop (Create Shortcut). The same applies to
XP_PageFileMon.exe.

A small utility to monitor pagefile usage:
http://www.dougknox.com/xp/utils/xp_pagefilemon.htm

Note that programs using undo features, particularly those associated
with graphics and photo editing, require large amounts of memory so if
you use this type of programme check these first observing how the page
usage increases when they start and whether the usage decreases when you
close the programme.

Is your computer dual booting Windows XP Pro SP2 with Windows Vista? You
seem to have features which I would not expect with Windows XP Pro SP2.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Hi Gerry,

Thanks for the quick reply. I'm running plain vanilla XP Pro. No Vista, no
dual boot. I agree there's probably remnants of Symantec apps buried in
there. I do run graphics intensive programs from time to time but my main
complaint is when attempting to do simple tasks like open a Windows Explorer
window and have to wait forever before the I can regain use of the PC. This
means no other apps are available to me while this is going on. Im many
cases, I only have Outlook and Firefox running in the background so there is
nothing there that should suck the life out the PC.

I've also noticed the PC will become totally unresponsive and I will need to
crash Windows Explorer because it's just stuck in la-la-land...

Its almost like if there were phantom processes running in the background.

Oh and the reason I switched from Symantec to PC Tools is Symantec was
taking way too many system resources. PC Tools seems much better and I
haven't heard of any complaints about their products.

I'll do more digging and hopefully track down what's going on there.

Thanks again for all your suggestions...

Cheers,

Moxie

 

[Guest]

Hi Gerry, quick follow up to my previous reply. I found only one reference
to a Symantec product that was uninstalled a while back. Other than that,
everything looks fine.

I'll keep digging...


Moxie

 

[Gerry]

Moxie

In Autoruns you can uncheck to stop it starting and right click on the
item gives you an option to delete.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Daave]

I recently upgraded the hard drives in my PC (Win XP Pro SP2). I
duplicated my old 110Gb HD to a new WD 250 Gb HD using Acronis
Migrate Easy 7 and then switched the drives. I then added a second
WD 250 Gb HD (identical specs and both brand new). Both drives are
EIDE 8MB/ATA100.

XP launches fine but I have discovered that file operations (file
copy, move, etc...) take a very long time.

Are these operations slow transferring data from one drive to the other?
How about within a drive?

How was your performance prior to your upgrade?

 

[Daave]

Are these operations slow transferring data from one drive to the
other? How about within a drive?

How was your performance prior to your upgrade?

Another idea:

Have you checked your BIOS settings?