Installation problems - crashes after 34 mins

[Alex]

I am upgrading from 98SE to XP Professional, and when it
goes into the setup it crashes after 34 mins precisely
everytime, I have tried restarting machine many times but
it still gives me the same crashing problem, and i can't
get into the desktop, even through Safe Mode, it just
restarts setup evrytime. I know theres a fix for this from
Microsoft Knowledgebase, but i cant implement this hotfix
unless i can fully access my computer and the desktop.
I was thinking about installing 98SE again from MS DOS
command prompt, but i am worried about my existing data,
stupidly i have no backup systems.

Any suggestions, will be gratefully received!!!

Regards,

Alex.

 

[Carey Frisch [MVP]]

Physically disconnect all peripheral hardware devices from your PC,
except your monitor, mouse and keyboard. Then go out and get two
PS/2 adapters and use them to connect your keyboard and mouse
to the PS/2 ports in lieu of using the USB connections, then proceed
with a "Repair Install".

Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining
http://support.microsoft.com/default.aspx?scid=kb;en-us;815319&Product=winxp

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------


|I am upgrading from 98SE to XP Professional, and when it
| goes into the setup it crashes after 34 mins precisely
| everytime, I have tried restarting machine many times but
| it still gives me the same crashing problem, and i can't
| get into the desktop, even through Safe Mode, it just
| restarts setup evrytime. I know theres a fix for this from
| Microsoft Knowledgebase, but i cant implement this hotfix
| unless i can fully access my computer and the desktop.
| I was thinking about installing 98SE again from MS DOS
| command prompt, but i am worried about my existing data,
| stupidly i have no backup systems.
|
| Any suggestions, will be gratefully received!!!
|
| Regards,
|
| Alex.

 

[Alex.]

Thanks for your quick response, but i don't have mouse or
keyboard on USB, they are already pn PS/2. But i do have a
USB zip drive and USB printer currently connected, does
this make any difference?

Thanks.

 

[Alex.]

Thanks for your quick response, but i don't have mouse or
keyboard on USB, they are already pn PS/2. But i do have a
USB zip drive and USB printer currently connected, does
this make any difference?

Thanks.

 

[Carey Frisch [MVP]]

Disconnect them both.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------


| Thanks for your quick response, but i don't have mouse or
| keyboard on USB, they are already pn PS/2. But i do have a
| USB zip drive and USB printer currently connected, does
| this make any difference?

 

[Steve Keller]

I am having a similar problem...after 34 minutes I got a
blue screen memory dump, and now upon powering up, it
just keeps repeating the Windoes startup screen, but
never does anything else. Shall I try the same hardware
unplug?

Thanks!

Steve