Installation of Adobe 7.0 and photoshop disables printer

G

Guest

I reloaded all the system software on my pc (XP home; hp PAVILION XT155).
Then I installed my printer HP K60 all in one. It worked fine until I
installed Adobe 7.0 and photoshop. Now, it's lost the communication with the
printer.
Of course, I could find nothing on the Adobe sight.
Any ideas ?
 
M

Malke

jo said:
I reloaded all the system software on my pc (XP home; hp PAVILION
XT155).
Then I installed my printer HP K60 all in one. It worked fine until
I
installed Adobe 7.0 and photoshop. Now, it's lost the communication
with the printer.
Of course, I could find nothing on the Adobe sight.
Any ideas ?

Contact Adobe tech support. If they can't help, contact HP tech support.
We have Photoshop 7 on machines and several HP printers (although not
that particular model) and have never experienced any problems. That
isn't meant to invalidate your experience; however, this isn't a
Windows problem. I think I'd start with HP.

Malke
 
G

GO

This may fall into the blatantly obvious category but judging from the post
it's hard to tell what exactly your problem is....
Adobe Acrobat creates a "virtual printer" which allows you to "print"
directly to a pdf file, which may have been inadvertently set as your
default printer. Check to ensure that you are actually sending print jobs
to your printer.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top