install BCM fails on installing SQL Server 2005 Express

R

rvriet

I have upgraded Office 2000 Pro to Office 2007 Pro on WinXP Pro and now want
to install BCM.

First problem: DVD2 doesn't autorun, so I ran setup.exe manually, which
resulted in error "failed to install the required component MS SQL Server
2000 Express (MSSMLBIZ).

The log location mentioned gives the following information:

Machine : <my machine>
Product : SQL Server Database Services
Error : SQL Server Setup failed to modify security permissions on
service MSSQLServerADHelper for user <my user>. To proceed, verify that the
account and domain running SQL Server Setup exist, that the account running
SQL Server Setup has administrator privileges, and that exists on the
destination drive.

followed by a few more error messages.

I have administrator rights (I am the only user on this machine) and I even
tried to remove my password, I have tried a different install directory, but
I can't get past this issue.

What is weird is that the error message wants me to check for existence of a
file (?) but fails to mention what teh name is.

Please anyone help me get past this error

Thanks

What is weird in the
 
R

rvriet

I have done some further testing and it is the combination of MS SQL Server
2005 Express and this particular machine (or with Office) that is the
culprit: bare SQL Server finishes with the same message, the same SQL Server
install on another machine also with XP Pro but no Office completes without
problem.

main problem still remains: I cannot install BCM which was one of the main
reasons for upgrading to Office 2007 in the first place.....
 
R

rvriet

I have solved this problem: apparently, setup didn't like the fact that
there already was a directory C:\Program Files\Microsoft SQL Server\. After
deleting this directory, all went well.
 
L

Luther

I have solved this problem: apparently, setup didn't like the fact  that
there already was a directory C:\Program Files\Microsoft SQL Server\. After
deleting this directory, all went well.







- Show quoted text -

Thanks for the info. Good detective work there.

Judging by the setup problems reported in this forum, Sql Server could
certainly do a better a job when reporting setup problems.
 

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