INFO: Windows Defender definition update 1.35.716.0 fails to install

[John Navas]

Antispyware definition version: 1.35.716.0
Antispyware definition created on: 2008-24-06 01:58:38 PST

This update will fail regardless of how you try to install it:
* Windows Defender direct update error 0x80070643
* Windows Update error 0x80508007
* Manual update from <http://support.microsoft.com/kb/923159/>
runs but does nothing

Problem reproduced by many people on many machines.

 

[John Navas]

Antispyware definition version: 1.35.716.0
Antispyware definition created on: 2008-24-06 01:58:38 PST

This update will fail regardless of how you try to install it:
* Windows Defender direct update error 0x80070643
* Windows Update error 0x80508007
* Manual update from <http://support.microsoft.com/kb/923159/>
runs but does nothing

Problem reproduced by many people on many machines.

This problem also seems to be affecting Windows Live OneCare Safety
Scanner <http://onecare.live.com/site/en-au/default.htm?mkt=en-au> --
Protection Scan fails with ErrorID 0x04500816, ResultID=0x8007000e.
(Other functions still work properly.)

 

[Bill Sanderson]

John - have you tried applying 1.35.724.0 which is available here:


http://www.microsoft.com/security/portal/

See right column, Windows Defender, 32 bit (for most folks)

 

[Pat Willener]

Tried, but that doesn't update as well.

John - have you tried applying 1.35.724.0 which is available here:


http://www.microsoft.com/security/portal/

See right column, Windows Defender, 32 bit (for most folks)

 

[John Navas]

Manual update from <http://support.microsoft.com/kb/923159/> of
Antispyware definition version: 1.35.724.0
Antispyware definition created on: 2008-24-06 07:28:54 PST
also runs but does nothing.

 

[John Navas]

Antispyware definition version: 1.35.716.0
has now been removed both from Windows Update and from Windows Defender
Update.

<http://www.microsoft.com/security/portal/ADL.aspx> now shows
Antispyware definition version: 1.35.744.0
Antispyware definition created on: 2008-24-06 17:09:04 PST
and DOES install correctly. (As of this writing that's only the link
"32 bit Definitions" on the LEFT side of the page -- the link on the
right side of the page under "Latest Definition Updates" is actually
still 1.35.724.0, which does NOT install.)

Protection Scan of Windows Live OneCare Safety Scanner
<http://onecare.live.com/site/en-au/default.htm?mkt=en-au>
now works properly again.

 

[John Navas]

As of this writing, the Definition version on
<http://www.microsoft.com/security/portal/ADL.aspx> varies between
1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
all load balancing servers haven't yet been updated to the later
corrected version, so be sure to check the version before downloading.

 

[Pat Willener]

Thank you; successfully installed definition version 1.35.744.0

 

[Bill Sanderson]

Excellent - thanks for posting this.

So: All users should download 1.35.744.0 if they haven't already.

I'll be interested to hear whether this gets pushed via AU. I'll try to
remember to check my servers.

 

[Tax Man]

The manual update site was showing version 1.35.745.0 a few minutes ago and
now it's up to 1.35.745.9.

 

[twitchingnber]

ty Bill the update worked like a charm

John - have you tried applying 1.35.724.0 which is available here:


http://www.microsoft.com/security/portal/

See right column, Windows Defender, 32 bit (for most folks)