infested dll cell

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G

Guest

I have an infected dll cell in system32 sub directory. the name is xnvaogd.dll
the system will not let me get rid of the virus or quarentine it
I have norton as my security provider
pastone--
thanks
 
pastaone said:
I have an infected dll cell in system32 sub directory. the name is
xnvaogd.dll
the system will not let me get rid of the virus or quarentine it
I have norton as my security provider
pastone--
thanks
Click to expand...

Does the infection prevent you from opening Google and typing in
"xnvaogd.dll"?

Honu
 
I went to the address mentioned and the first option was to remove the
programs but none showed up. the secound option was to try spyhunter I just
ran the free scan and it showed up a lot of trojan horses but the dll file i
mentioned was not there i'm debating about purchasing this spyhunter because
it shows up some cookies that could cause the message ballon to say that i
have some spy ware data
any other suggestions before i purchased this software
pastaone--
thanks
 
what do you mean by opening google do you mean as my web provider? if so i
don't think this will work
pastaone
 
pastaone said:
I went to the address mentioned and the first option was to remove the
programs but none showed up. the secound option was to try spyhunter I just
ran the free scan and it showed up a lot of trojan horses but the dll file i
mentioned was not there i'm debating about purchasing this spyhunter because
it shows up some cookies that could cause the message ballon to say that i
have some spy ware data
any other suggestions before i purchased this software
pastaone--
thanks
Click to expand...

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke
 
I went and purchased spyhunter. it id the dll cell but when it told me that
it removed
it didn't then i rebooted my computer and ran it in sefe mode i have xp home
this worked and removed thet file i no longer get the pop up that says
spywares are on my computer
thanks for the info on elephant i wouldn't of known about running it in the
safe mode
pastone
 

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