Indexing Service not working?

P

penciline

Dear Users:

How do I get XP's indexing service to index my computer's hard drives. I
have 2 HD's and both of them say "indexing" or "started" but zero's across
the board on the data that should be indexed. It seems not to be working.
Is there something wrong?

Sincerely,
 
A

Andrew E.

First it needs to be turned on in "Windows Components",once done,chk youre
hd properties & make sure its enabled.Once done,go to run,type:services.msc
In msc,scroll to indexing service,double click,set to auto or manual,start
the
service,exit msc when thru.
 
P

penciline

I saw the Indexing Service was dependent on a Remote Call Service and a
Remote Call Service Locator. Everything else you mentioned was already
enabled. So I'm not sure what's going on. I changed the Locator from manual
to Automatic and restarted the service. Let's see if this changes anything.
Thank you.

Sincerely,
 
G

Gerry

penciline

Restarting the Indexing Service will slow performance on your computer
for several days as the index is built. Performance will then revert to
normal or arguably a little better from that point on.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
P

penciline

Dear Gerry:

I can't seem to get Indexing to work even after I restarted the service. I
left the computer in an inactive state for several hours as I went to sleep.
When I woke up I saw that nothing was indexed. Not a single file. How can
this be? How do I properly configure the indexing? Get Windows Vista
instead? (I don't think that's the appropriate solution)
 
G

Gerry

penciline

Select Start, Control Panel, Administrative Tools, Services and right
click on Indexing Service and select Properties. The StartUp type should
be Automatic. If you need to change it use the scroll button to the
right of the current StartUp Type. Make sure you click on the Apply
when you exit to give effect to any Change you may have made. Check the
Service Status. If it does not say Started click on the Start button.
Does the Service Start?

Select Start, Control Panel, Administrative Tools, Services and right
click on Remote Procedure Call and select Properties. The StartUp type
should be
Automatic. Is it?

Many users including myself are not a fan of Vista but opinions will
vary depending on what the computer is used for

"When I woke up I saw that nothing was indexed." Where are you looking
for this information? What do you mean by "inactive state "?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
P

penciline

Dear Gerry:

Thanks for responding. I have overlooked once and twice the options for
Indexing service both from the avenue you mentioned and
Help&Support>"Indexing Service" search>"Using Indexing Service">Computer
Management Console. You can find Indexing Service under the Services folder
in the left pane.

Anyway, nothing works. All systems are go, but no indexing is happening.
That is what I mean by "inactive state".

Sincerely,
penciline
 
G

Gerry

penciline

So that the situation is absolutely crystal clear are you saying the
Remote Procedure Call Service is not working when you first look at the
properties and that you cannot start the service! If yes this has far
reaching implication i.e. it is much more serious than not being able to
run the Indexing Service!

What are your anti-virus and anti-spyware arrangements?

First CCleaner. This will help your system and reduce the time running
scans with Spybot S & D and Malwarebytes

An alternative to Disk CleanUp is cCleaner. It would be interesting to
know whether this has the same problem with central. dll? If it does
there is a feature, which I have not used, to excludes files which would
presumably enanable the process to complete.

cCleaner (freeware) which does a more thorough job than Disk CleanUp.
Disk CleanUp has to be run for each user profile, whereas cCleaner only
needs to be run once.
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

I suggest you download and run Spybot S & D (freeware version). There
is a freeware version buried in this link:
http://www.safer-networking.org/en/spybotsd/index.html

Malwarebytes' Anti-Malware
1.36 -freeware (if you upgrade you pay).
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Run Malwarebytes' in safe mode and turn off your current anti-virus
before you do to avoid a conflict. Disregard the invitation on the web
site regarding the Registry Optimiser -a Registry Optimiser is not a
helpful utility.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
P

penciline

Well, it may be helpful to state that I have run CCleaner on my system at
least once and maybe twice. I think this caused some inconsistencies on my
system though because it did not solve the problem I was trying to fix by
running this app--which was a LOOOOOOONNNG startup time of the Internet
connection. Firefox could start running the internet but it was the only
browser capable of doing so until I got my Dial-Up connection icons in the
tray/task bar. I discovered that a multimedia app (tv tuner app) was the
root of the problem and I uninstalled that app. I later reinstalled the app
but the problem has not returned (Thank Goodness).

I'm not sure if I should run CCleaner again. I have some trepidation about
doing so.
 
G

Gerry

penciline

It important that you answer the questions I asked earlier and set down
again in the next paragraph.

So that the situation is absolutely crystal clear are you saying the
Remote Procedure Call Service is not working when you first look at the
properties and that you cannot start the service! If yes this has far
reaching implication i.e. it is much more serious than not being able to
run the Indexing Service!

You do not have to run cCleaner. The more important steps are running
Spybot S & D and Malwarebyes

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
P

penciline

Gerry:

Remote Procedure Call and RPC Locator are both "Started" and "Automatic". I
guess this means that they ARE running. However, indexing is at a
standstill. It indexed two default locations, one for MS Visio, and one for
C:\System Volume Information which is not a directory of sorts but contains
directories. In other words if you were to cd to "C:\System Volume
Information" you would get nowhere. But this is the title that is given in
the Computer Mgmt Console.

So what's next?

Sincerely,
penciline
 
G

Gerry

penciline

Run Spybot S & D and Malwarebyes


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
P

penciline

Dear Gerry:

Malwarebytes crashed while I was running a Quick Scan and I cancelled the
Full Scan because it was far too slow. I have a HUGE set of hard drives.

Spybot found 2 Trojans in 2 .cmd files. I deleted and quarantined them both.
However, I let my computer idle overnight with nothing going on in the
background expecting indexing to kick in and it didn't. When I woke up and
saw the status everything was in a "Started" state but there were zeros
across the board for items indexed. The 2 areas I mentioned before did not
change in status of what was indexed and the top-level directories that I
want to index, C:\ and F:\ are at zero across the board but "Started". What
is going on?

Sincerely,
penciline
 
G

Gerry

penciline

Good we have made some progress. The existence of malware is a positive
discoveryas it gives an explanation for problems on your computer.
Spybot will often highlight the existence of malware but it's capacity
to remove is limited. You are going to have to run Malwarebytes again
but before doing so run cCleaner first. This reduces the number of
entries the security software has to check and therefore reduces the
time taken to run both Spybot and Malwarebytes.

With cCleaner leave the Scan for Issues option alone.

cCleaner does not remove restore points. You need to use Disk CleanUp
for this. Select Start, All Programs, Accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the latest
System Restore point.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

penciline

Good we have made some progress. The existence of malware is a positive
discoveryas it gives an explanation for problems on your computer.
Spybot will often highlight the existence of malware but it's capacity
to remove is limited. You are going to have to run Malwarebytes again
but before doing so run cCleaner first. This reduces the number of
entries the security software has to check and therefore reduces the
time taken to run both Spybot and Malwarebytes.

With cCleaner leave the Scan for Issues option alone.

cCleaner does not remove restore points. You need to use Disk CleanUp
for this. Select Start, All Programs, Accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the latest
System Restore point.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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