Incorrect dates after importing mail from Outlook Express

J

Jason Aspinall

Hello :)

I just thought I'd drop all you lovely people a short problem that exists
for two of our users....

They have both recently had Office 2003 Pro installed and are using Outlook
2003 as their main email client now. Moreso, later this year we'll me
migrating to Outlook across the company... Previously Outlook Express was
used as their only email client, so, in Outlook 2003 the import facility was
used to copy in their entire email folders...simple enough, seemed to work a
treat :)

However... Say for instance one of the users has a folder which was used to
save both incoming and outgoing mail, after importing the email in from OE,
the SENT emails have all been redated at the time the import process
occured. i.e. earlier today, instead of the older dates spanning months and
years back...

I know you can customise the views so that the sent and/or received dates
are shown, but, given sent emails cannot by virtue of the fact they were
*sent*, have a received date attached to them - how on earth can you have
only ONE date shown which relates to both sent items having the sent date
shown *and* received items having the received date shown ????

OE only had one date column, therefore, when sorting ascending or
descending, the sent/received emails were all intermingled <<< how does one
achieve that view in Outlook 2003

Any help would be greatly appreciated
 
L

Lanwench [MVP - Exchange]

Jason said:
Hello :)

I just thought I'd drop all you lovely people a short problem that
exists for two of our users....

They have both recently had Office 2003 Pro installed and are using
Outlook 2003 as their main email client now. Moreso, later this year
we'll me migrating to Outlook across the company... Previously
Outlook Express was used as their only email client, so, in Outlook
2003 the import facility was used to copy in their entire email
folders...simple enough, seemed to work a treat :)

However... Say for instance one of the users has a folder which was
used to save both incoming and outgoing mail, after importing the
email in from OE, the SENT emails have all been redated at the time
the import process occured. i.e. earlier today, instead of the older
dates spanning months and years back...

I know you can customise the views so that the sent and/or received
dates are shown, but, given sent emails cannot by virtue of the fact
they were *sent*, have a received date attached to them - how on
earth can you have only ONE date shown which relates to both sent
items having the sent date shown *and* received items having the
received date shown ????

OE only had one date column, therefore, when sorting ascending or
descending, the sent/received emails were all intermingled <<< how
does one achieve that view in Outlook 2003

Any help would be greatly appreciated

Always better to export *from* OE to Outlook, not import from Outlook. Keeps
dates intact. Is this information coming in too late for you?
 
J

Jason Aspinall

"Lanwench [MVP - Exchange]"
Always better to export *from* OE to Outlook, not import from Outlook. Keeps
dates intact. Is this information coming in too late for you?

Errr, sort of... In so much that certainly one of the users in question has
since sent/received a bucket load of emails that would be missing if I were
to delete their personal folder and start the import process again ... Maybe
worth a look :)

Thanks for your help!
 
B

Brian Tillman

Jason Aspinall said:
Errr, sort of... In so much that certainly one of the users in
question has since sent/received a bucket load of emails that would
be missing if I were to delete their personal folder and start the
import process again ... Maybe worth a look :)

Well, you don't have to delete the personal folder file and start over.
Just delete all the messages that were originally imported from Outloook
Express and that have the wrong dates. They should all still be in Outlook
Express unless the person deleted them. Then export them from Outlook
Express and they'll reappear in Outlook, this time with the correct dates.
 

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