Incomplete Import/Export options

[parker.moran]

I have a full installation of Office 2003 Pro, with SP2 installed.
When I click FILE | IMPORT AND EXPORT, I only get three options:
"Export to a file", "Import Internet mail account settings", and
"Import Internet mail and addresses". The other three options, "Import
a vCard", "Import an iCalendar", and "Import from another program" are
all missing. Any idea on how to get them back?

 

[Brian Tillman]

I have a full installation of Office 2003 Pro, with SP2 installed.
When I click FILE | IMPORT AND EXPORT, I only get three options:
"Export to a file", "Import Internet mail account settings", and
"Import Internet mail and addresses". The other three options,
"Import a vCard", "Import an iCalendar", and "Import from another
program" are all missing. Any idea on how to get them back?

Did you try Help>Detect and Repair?

 

[Parker]

Did you try Help>Detect and Repair?

Thanks for your help. I tried Detect and Repair, but I still only have
the three options. Any other ideas?

 

[Brian Tillman]

Thanks for your help. I tried Detect and Repair, but I still only
have the three options. Any other ideas?

Use the Office installation wizard in Control Panel>Add or Remove Programs
to make sure the Importer and Exporters are all installed. You probably
will need your installation media.

 

[Parker]

Sorry for the delay...I tried add/remove options and everything was
already installed. I am still stuck with just three of the six options
for Import/Export.

 

[Brian Tillman]

Sorry for the delay...I tried add/remove options and everything was
already installed. I am still stuck with just three of the six
options for Import/Export.

One last thing to try, then, is uninstalling completely and reinstalling.
You may get a new mail profile, but you can revert to the original.

 

[Parker]

Removing Office completely and reloading it fixed the problem. Thanks
for your help.