Incoming mail going directly to deleted folder instead of inbox

[Guest]

Yesterday I was trying to find my junk emails and when I did, I right clicked
so that they showed up on the left-hand side with my other foldlers. Since
then, all incoming mail has been going straight to my deleted folder instead
of my inbox folder and I can't figure out how to put everything back the way
it was. Can anyone help me please?

Thank you,

 

[Roady [MVP]]

Version of Outlook?
Are you using Outlook's Junk Email Filter or a 3rd party product?
If Outlook's; what level do you have it set to?
Tools-> Options-> Junk E-mail Options...

 

[Guest]

Sorry...I'm using Outlook 2002. Not using a 3rd party product. Don't know
what you mean by "level" set at in Outlook. When I click on tools, options,
I don't see Junk email options at all.
Thank you -
Natalie

 

[Roady [MVP]]

Outlook 2002 doesn't provide native Junk Email features so you must be using
a 3rd party tool then to filter. Often this comes bundled with your virus
scanner solution.

 

[Guest]

Thank you for taking the time to respond. I use Norton anti-virus and I was
not using it yesterday. Are you telling me there is nothing I can do to make
incoming mail come into my in-box folder rather than straight to my deleted
folder as it was before I created an Outlook shortcut yesterday for my junk
mail?

Sorry to be a nuisance about this. And thank you for your time.

 

[Roady [MVP]]

I'm saying that for help to correct this issue, you should contact Norton
support since it is an issue with Norton and not Outlook. I don't use Norton
products so I don't know which settings are available to check on.