Incoming emails stripped of attachments and converted to text

[David]

I use Outlook at my office and Outlook Express at home. Emails received at
home from ONLY my office are stripped of attachments and converted to text.
Why so and how can I change

 

[VanguardLH]

in

I use Outlook at my office and Outlook Express at home. Emails received at
home from ONLY my office are stripped of attachments and converted to text.
Why so and how can I change

And what did the mail admin at your company say regarding this behavior
that they configured for off-network access to their mail host?

 

[David]

Please frame the question for me to ask

 

[VanguardLH]

in

Please frame the question for me to ask

"And what did the mail admin at your company say regarding this behavior
that they configured for off-network access to their mail host?"

mail admin
Whomever administers your company's mail server.

your company
Whatever is the company whose mail server you are trying to use. The
place you called "office".

this behavior
What you described happens when at home and trying to use your company's
mail server from there.

off-network access
You are at home. The mail server is in the company's network. At home,
you are not in the company's network (although it can be emulated via
VPN).

their mail host
The mail server at the "office" that you are trying to use.

A simpler response:
Ask the admin of the mail host that you are using.

 

[Brian Tillman]

I use Outlook at my office and Outlook Express at home. Emails
received at home from ONLY my office are stripped of attachments and
converted to text. Why so and how can I change

I suspect you're sending Rich Text messages to your home mailbox. Outlook
Express can't handle Rich Text and will ignore attachments and display
bodies in Plain Text.

 

[VanguardLH]

I suspect you're sending Rich Text messages to your home mailbox. Outlook
Express can't handle Rich Text and will ignore attachments and display
bodies in Plain Text.

But OE should still show a winmail.dat attachment. Outlook hides that
the attachment exists because Outlook understands how to render RTF
e-mails. Outlook EXPRESS does not understand RTF but then it won't hide
the winmail.dat attachment, either. The OP said there were *no*
attachments.

 

[Brian Tillman]

But OE should still show a winmail.dat attachment.

I was under the impression that OE hides the fact that there was an
attachment, ignoring it altogether. I'll have to test it.

 

[Tom [Pepper] Willett]

: But OE should still show a winmail.dat attachment. Outlook hides that
: the attachment exists because Outlook understands how to render RTF
: e-mails. Outlook EXPRESS does not understand RTF but then it won't hide
: the winmail.dat attachment, either. The OP said there were *no*
: attachments.

I have seen the attachment hidden many times in OE, but if you look at the
message source, you can see it's there.

Tom