Incoming email but no Outgoing in 97

[Mary Haley]

The reply to the querry I sent last night regarding being able to receive
but not send email in MS Outlook 97 said that I should "authenticate to the
SMPT server with Verizon DSL credentials. How does one do that and where
does one find these credentials?
Thanks. JR
.............................................................................
...

With Verizon, you have to set your mail account to authenticate to their
SMTP server using your Verizon DSL credentials, if I'm not mistaken.

 

[Milly Staples [MVP - Outlook]]

Ask Verizon for their server names and then use the My server requires me to
authenticate option on the properties of your mail account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Mary Haley <[email protected]> asked:
| The reply to the querry I sent last night regarding being able to
| receive but not send email in MS Outlook 97 said that I should
| "authenticate to the SMPT server with Verizon DSL credentials. How
| does one do that and where does one find these credentials?
| Thanks. JR
|
.............................................................................
| ..
|
| With Verizon, you have to set your mail account to authenticate to
| their SMTP server using your Verizon DSL credentials, if I'm not
| mistaken.
|
| Mary Haley wrote:
|| First, I know that one solution is to upgrade, but I like what I have
|| - we're simple and older and until now Office 97 was doing us just
|| fine. I just got Verizon Online and tried to use Outlook 97 to do the
|| email. They have separate servers for outgoing and incoming
|| (incoming.verizon.net & outgoing.verizon.net). I set the "Internet
|| Mail Server" to incoming.verizon.net then went to the "advanced
|| options" button and set the "Forward all outbound mail..." to
|| outgoing.verizon.net. I get email into the account fine, but when I
|| send I get a "System Administrator" kickback that said my email was
|| not sent because there was no "transport".... Puzzled here. Any hope
|| or do I have to use Outlook express (which is working and how I
|| posted to this board). Thx,
|| JR Haley

 

[Mary Haley]

Milly,
Thanks. My servers' names are "incoming.verizon.net" and
"outgoing.verizon.net" but there is no "My server requires me to
authenticate"option in the "properties" for my email accounts (under "Tools"
"Service" in Outlook 97. Nay other ideas? Here is the text of the "System
Admin..r" reply. The email goes out to the server but is not routed out due
to "no transport" (whatever that is - something from Star Trek, I guess).
Thx, JR


"Milly Staples [MVP - Outlook]"

 

[Mary Haley]

Sorry. Forgot to include the text....
....................................................
Your message did not reach some or all of the intended recipients.

Subject: RE: Verizon Online Support Center Test Message
Sent: 3/12/2004 11:04 PM

The following recipient(s) could not be reached:

'(e-mail address removed)' on 3/12/2004 11:04 PM
No transport provider was available for delivery to this
recipient.

'(e-mail address removed)' on 3/12/2004 11:04 PM
No transport provider was available for delivery to this
recipient
"Milly Staples [MVP - Outlook]"

 

[Jocelyn Fiorello [MVP - Outlook]]

Do you have the Internet Mail Enhancement Patch installed on Outlook 97?
See http://www.slipstick.com/addins/services/imep.htm for more information.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

Sorry. Forgot to include the text....
...................................................
Your message did not reach some or all of the intended recipients.

Subject: RE: Verizon Online Support Center Test Message
Sent: 3/12/2004 11:04 PM

The following recipient(s) could not be reached:

'(e-mail address removed)' on 3/12/2004 11:04 PM
No transport provider was available for delivery to this
recipient.

'(e-mail address removed)' on 3/12/2004 11:04 PM
No transport provider was available for delivery to this
recipient
"Milly Staples [MVP - Outlook]"

Ask Verizon for their server names and then use the My server
requires me to authenticate option on the properties of your mail
account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:

The reply to the querry I sent last night regarding being able to
receive but not send email in MS Outlook 97 said that I should
"authenticate to the SMPT server with Verizon DSL credentials. How
does one do that and where does one find these credentials?
Thanks. JR

.............................................................................