Inbox showing (1) new message

  • Thread starter Thread starter Maggie
  • Start date Start date
M

Maggie

Under Local Folders, my Inbox is showing (1) new message when in fact there
are no new messages. Is there any way to correct this?
 
Maggie said:
Under Local Folders, my Inbox is showing (1) new message when in fact
there
are no new messages. Is there any way to correct this?
Click to expand...


It might be hiding in a thread with a message that originally went to Junk
mail, and you then moved it back to your Inbox?

Try view menu>current view>remove the checkmark from 'group messages by
conversation', can you see the message now?
 
I have tried opening and closing Windows Mail and the new messages both in
the inbox and junk mail disappear, but as soon as I receive new mail even
though I wait for the appropriate time for the (1) or whatever number to
disappear, they do not disappear.
 
I believe that message count refers to the number of unread messages,
not to the number of newly received messages.
 
t-4-2 said:
Hello Maggie,
It happened to me once. It's was because I read the message too quickly
and closed the WM too quickly. Wait till the orange-colour envelope icon
turns WHITE.
Click to expand...

Most of us see a yellow color I think.
 

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