Inbox msg deleted after reply


P

Paul Fullington

My Outlook is deleting the email from the inbox after I
do a reply or forward. How do I stop that and keep the
original email in the inbox?
 
Ad

Advertisements

K

KIWI

Is it really being deleted? Does it go into the Deleted Items folder?

Have you customised your view so you are only seeing "Unread Messages"

HTH

KIWI
 
G

Guest

The missing inbox messages are not in the deleted folder.

I went to View, Current View and discovered that "By
Sender" was checked. I changed it to "Messages" but the
same thing happens. After a reply or forward, the
original message is gone from the inbox.
 
J

Jocelyn Fiorello [MVP - Outlook]

Make sure you're not sorting your Inbox on the Icon column.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
P

Paul Fullington

That was it!! I sorted on Received and the email now
stays. Thanks!!
 
J

Jocelyn Fiorello [MVP - Outlook]

No problem :)

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Ad

Advertisements

Joined
Aug 24, 2016
Messages
1
Reaction score
0
Hi, I am running Outlook 2010 and am having the same issue and am unsure how to rectify problem. Have tried to follow previous advice but am unable to locate tabs listed to change settings?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top