inbox email hyperlinks don't work

  • Thread starter Thread starter Justin
  • Start date Start date
J

Justin

Recently hyperlinks in incoming email stopped working. I can cut and paste
the links, but clicking on them does nothing. I'm using Outlook 2007,
Firefox, and Norton 360.
Any suggestions would be much appreciated.
Thanks
 
Diane-
Thanks for responding. No error messages. I closed Firefox, checked Task
Manager for phantom Firefox processes (a prior problem but not now),
restarted Firefox, and hyperlinks now work. Go figure.
-Justin

Diane Poremsky said:
Do you get any errors? Do they work if you reset the web settings to use IE?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Justin said:
Recently hyperlinks in incoming email stopped working. I can cut and paste
the links, but clicking on them does nothing. I'm using Outlook 2007,
Firefox, and Norton 360.
Any suggestions would be much appreciated.
Thanks
 
Justin said:
Diane-
Thanks for responding. No error messages. I closed Firefox, checked Task
Manager for phantom Firefox processes (a prior problem but not now),
restarted Firefox, and hyperlinks now work. Go figure.
-Justin

Diane Poremsky said:
Do you get any errors? Do they work if you reset the web settings to use IE?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Justin said:
Recently hyperlinks in incoming email stopped working. I can cut and paste
the links, but clicking on them does nothing. I'm using Outlook 2007,
Firefox, and Norton 360.
Any suggestions would be much appreciated.
Thanks
 
Justin and Diane, I am having the same difficulty. Whenever I click on a
hyperlink in my Office Outlook 2007, I get a "General Failure" message that
restates the URL I am trying to reach, but says that the application cannot
be found.

This was not a problem in the first few weeks after I installed Outlook
2007, but it is now.

If you can help me fix this, please let me know.

Thanks.

-- sperber1

Justin said:
Diane-
Thanks for responding. No error messages. I closed Firefox, checked Task
Manager for phantom Firefox processes (a prior problem but not now),
restarted Firefox, and hyperlinks now work. Go figure.
-Justin

Diane Poremsky said:
Do you get any errors? Do they work if you reset the web settings to use IE?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Justin said:
Recently hyperlinks in incoming email stopped working. I can cut and paste
the links, but clicking on them does nothing. I'm using Outlook 2007,
Firefox, and Norton 360.
Any suggestions would be much appreciated.
Thanks
 
I'm having the same problem - it is very frustrating - any answers out there?

sperber1 said:
Justin and Diane, I am having the same difficulty. Whenever I click on a
hyperlink in my Office Outlook 2007, I get a "General Failure" message that
restates the URL I am trying to reach, but says that the application cannot
be found.

This was not a problem in the first few weeks after I installed Outlook
2007, but it is now.

If you can help me fix this, please let me know.

Thanks.

-- sperber1

Justin said:
Diane-
Thanks for responding. No error messages. I closed Firefox, checked Task
Manager for phantom Firefox processes (a prior problem but not now),
restarted Firefox, and hyperlinks now work. Go figure.
-Justin

Diane Poremsky said:
Do you get any errors? Do they work if you reset the web settings to use IE?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Recently hyperlinks in incoming email stopped working. I can cut and paste
the links, but clicking on them does nothing. I'm using Outlook 2007,
Firefox, and Norton 360.
Any suggestions would be much appreciated.
Thanks
 
I am having the same problems and so are about 6 other people I know. I
believe it started after Outlook Connector started up. Someone help us!
This is really a pain to live with.
--
Go Girl


sperber1 said:
Justin and Diane, I am having the same difficulty. Whenever I click on a
hyperlink in my Office Outlook 2007, I get a "General Failure" message that
restates the URL I am trying to reach, but says that the application cannot
be found.

This was not a problem in the first few weeks after I installed Outlook
2007, but it is now.

If you can help me fix this, please let me know.

Thanks.

-- sperber1

Justin said:
Diane-
Thanks for responding. No error messages. I closed Firefox, checked Task
Manager for phantom Firefox processes (a prior problem but not now),
restarted Firefox, and hyperlinks now work. Go figure.
-Justin

Diane Poremsky said:
Do you get any errors? Do they work if you reset the web settings to use IE?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Recently hyperlinks in incoming email stopped working. I can cut and paste
the links, but clicking on them does nothing. I'm using Outlook 2007,
Firefox, and Norton 360.
Any suggestions would be much appreciated.
Thanks
 
I just removed Outlook Connector to see if that might help. When I did,
Outlook wouldn't work. But when I click on Outlook Connector in Outlook it
will not forward to Internet Explorer. At one point it tells me that IE is
not on my computer...but it is. HELP
 
Hey all, had the same problem...go to IE, Internet Options, Program, then set
Outlook as the Default Web Browser. It works fine now...
 
I tried that but it didn't work. I'm still getting the error message: this
operation has been cancelled due to restrictions in effect on this computer.
Please contact your system administrator (which is me).
Help!
 

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