inability to install valid program

[B E Burns]

Am trying to reinstall FrontPage 2002 and continue to get
an Error 1608--couldn't find qualifying product. I most
definitely have a valid CD and Product Key number.
Also, in case someone knows the answer---I have had a
change of last name (divorce fallout). Is there anyway
that I can apply the new last name to XP Professional
program.
Thanks!

 

[Steve Easton]

It sounds as if you're installing an "Upgrade" version,
and it can not find an earlier version that "qualifies"
the upgrade.
Do you have the CD for the older version??
If so, insert it in the CD drive and point the computer
to the drive when it looks for the "qualifier"

hth


--
95isalive
This site is best viewed..................
...............................with a computer

Am trying to reinstall FrontPage 2002 and continue to get
an Error 1608--couldn't find qualifying product. I most
definitely have a valid CD and Product Key number.
Also, in case someone knows the answer---I have had a
change of last name (divorce fallout). Is there anyway
that I can apply the new last name to XP Professional
program.
Thanks!

 

[Stefan B Rusynko]

See http://support.microsoft.com/default.aspx?scid=kb;en-us;813734

--



| It sounds as if you're installing an "Upgrade" version,
| and it can not find an earlier version that "qualifies"
| the upgrade.
| Do you have the CD for the older version??
| If so, insert it in the CD drive and point the computer
| to the drive when it looks for the "qualifier"
|
| hth
|
|
| --
| 95isalive
| This site is best viewed..................
| ..............................with a computer
|
| | Am trying to reinstall FrontPage 2002 and continue to get
| an Error 1608--couldn't find qualifying product. I most
| definitely have a valid CD and Product Key number.
| Also, in case someone knows the answer---I have had a
| change of last name (divorce fallout). Is there anyway
| that I can apply the new last name to XP Professional
| program.
| Thanks!
|
|