In Word "the number must be between 1 and 3" printing envelope

[Joan]

In Word 2007, When attempting to print and envelope or a label, after
clicking the print button an error dialog button pops up declaring "the
number must be between 1 and 31"

This occurs any time an envelope or label print is attempted, whether or not
the envelope has been added to the document.

Please help!

Joan

 

[Graham Mayor]

Recent feedback suggests that this can occur if you have added a
header/footer to the normal template. In any case renaming the normal
template normal.dotm to normal.dotm.old should fix it.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Joan]

This is a "virgin" install of Word 2007. The Normal template has not been
changed in any way. Still, I renamed as suggested. Still getting the darned
message. Safe mode running of Word still produces message.

 

[Joan]

Anwering my own post here.

Renaming my user profile fixed the problem. Deleting the normal template
did not work, nor did uninstalling and reinstalling.

Joan

 

[elitlh]

Joan,


Your solution of renaming the user profile was a wonderful idea. I created a new user profile and my problem of printing envelopes was fixed.

Thank you very much.

Roberta