Word cannot directly to .jpg or other graphic file format. If you choose
Files - Save As, and drop down the list of types, you'll see a list of the
different formats that are available in Word 2003.
As JoAnn indicated, it's really rare when someone can't open a .doc file at
all. If the recipients are using just about any version of Windows, they
should have WordPad available--it comes with Windows--at the very least.
And, as JoAnn indicated, a free Word viewer is available from Microsoft.
Or... are you saying that when you send them the Word file, they have Word,
but they can't open it in Word for some reason?
If that's the case, try saving it in .rtf format, and see if it works then.
Or, if it *has* to be in a graphic format, there is a convoluted method, but
the results are seldom satisfactory. If that is indeed the goal, post back
and I'll detail the ugly process.