In desparate need of help

[wba_go_boing]

Hi, first time poster & I don't know much about computers


My initial problem:

Right whenever i log into hotmail, paypal the window i'm in
automatically disappears. If i enter my password incorrectly the window
stays.

Whenever i try to open Norton Anti Virus it does the same


It was recommended:

I download Spybot - search and Destroy.....I attempted this but window
closes straight away


Whenever i type this into google etc the window closes. whenever i
type 'virus' into a search engine it closes


Can anyone help???????

 

[Newtechie]

Hi,

Try doing a system restore to the time when your computer was working
properly. Start---All
Programs---Accessories---System Tools---System Restore.

Newtechie

 

[Guest]

Hi, first time poster & I don't know much about computers


My initial problem:

Right whenever i log into hotmail, paypal the window i'm in
automatically disappears. If i enter my password incorrectly the window
stays.

Whenever i try to open Norton Anti Virus it does the same


It was recommended:

I download Spybot - search and Destroy.....I attempted this but window
closes straight away


Whenever i type this into google etc the window closes. whenever i
type 'virus' into a search engine it closes


Can anyone help???????

A link for free online virus and trojan scanners.
http://virusall.com/downscan.html

 

[Ramesh, MS-MVP]

Run these malware cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Clean-up Windows Startup:
http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html