Improper shutdown of XP

[tim]

I'm trying to fix up a computer that has a shutdown problem.
If I click Start\Shutdown nothing happens. If I repeat the process it
will work. I've also set the power button to shutdown the computer as
well. Pressing the power button has no effect. Both of these worked up
until a couple of weeks ago, and the owner is getting frustrated.
Any ideas on a quick fix for this problem?

Thanks

tim

 

[Guest]

here is one idea
http://support.microsoft.com/default.aspx?scid=kb;en-us;831431&Product=winx
There are a few articles about this, each with very specific details...none of which you wrote of. If you are interested, I'll post them.

 

[Cameron]

It sounds like a hard disk problem. I would first get a program to check the
hard disk for errors. You can usually get them from your computer
manufacturer's website. If no errors are reported then it's probably a
windows problem meaning you'll need to reformat your computer and reinstall
windows.
Hope this helps,
Cameron Ross

I wish I was even getting to the window with user accounts. Here is what

is happening: 1st window: which operating system do you want? (I have two MS
XP home options-2nd one does nothing) F8 option at bottom of screen, 2nd:
We apologize for the inconvienence but Windows did not start
successfully...options of Safe mode,with Networking, with Command
prompt,etc. (none of which work), 3rd: the Windows XP screen, 4th: a blue
screen briefly flashes (1 second or less) with the general idea of something
is really wrong (something in capital letters ...OUNTABLE_BOOT_VOLUME) ,
5th: blank screen....then it starts all over again with the 1st window.

any help would be very much appreciated.

details...none of which you wrote of. If you are interested, I'll post them.

 

[Ricky]

Try here..
http://www.techtips4u.com/kb/sw/SW00014.htm