impossible shadowing a session from W2K server after installing WXP SP2

  • Thread starter Miguel Sanchez Sanchez
  • Start date
M

Miguel Sanchez Sanchez

Hi

We have a w2k domain with windows xp users. When a user had a problem, I
connected remotely to his session using the command "shadow console" from
the w2k server.
But I decided to install SP2 in users machines. With great surprise, I can't
do the remote connection, despite to use a domain administrator user to
connect, add this user to local remote desktops users, check group policy
about terminal server, check user' remote access properties in the Active
Directory, remote access allowed, remote assistance allowed, firewall
disabled. Everything seem to be right, but the following errors appear when
I try to connect:

shadow console /server ... : Error to open Terminal Server ...

query session /server: Error to open Terminal Server ... Error [5]: Denied
Access.


What is the reason of this change of behaviour after installing Windows XP
SP2?
 
C

Camacho, Christian

Hi Miguel,

Have you found a solution to your problem? I have the same issue.

Regards,
Christian
 
J

Jeffrey Randow (MVP)

Check the Windows firewall on the XP RD server...
---
Jeffrey Randow (Windows Networking MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows Network Technology Community -
http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
Windows Home Networking Community -
http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx

Hi Miguel,

Have you found a solution to your problem? I have the same issue.

Regards,
Christian

Miguel Sanchez Sanchez said:
Hi

We have a w2k domain with windows xp users. When a user had a problem, I
connected remotely to his session using the command "shadow console" from
the w2k server.
But I decided to install SP2 in users machines. With great surprise, I can't
do the remote connection, despite to use a domain administrator user to
connect, add this user to local remote desktops users, check group policy
about terminal server, check user' remote access properties in the Active
Directory, remote access allowed, remote assistance allowed, firewall
disabled. Everything seem to be right, but the following errors appear when
I try to connect:

shadow console /server ... : Error to open Terminal Server ...

query session /server: Error to open Terminal Server ... Error [5]: Denied
Access.


What is the reason of this change of behaviour after installing Windows XP
SP2?
 
C

Camacho, Christian

Hi Jeffrey,

The firewall in the XP (destiny) computer is disabled.
I can do Remote Desktop to that computer, but I can not shadow the console
sesion.

Regards,
Christian

Jeffrey Randow (MVP) said:
Check the Windows firewall on the XP RD server...
---
Jeffrey Randow (Windows Networking MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows Network Technology Community -
http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
Windows Home Networking Community -
http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx

Hi Miguel,

Have you found a solution to your problem? I have the same issue.

Regards,
Christian

"Miguel Sanchez Sanchez" <[email protected]> escribió en el mensaje
Hi

We have a w2k domain with windows xp users. When a user had a problem, I
connected remotely to his session using the command "shadow console" from
the w2k server.
But I decided to install SP2 in users machines. With great surprise, I can't
do the remote connection, despite to use a domain administrator user to
connect, add this user to local remote desktops users, check group policy
about terminal server, check user' remote access properties in the Active
Directory, remote access allowed, remote assistance allowed, firewall
disabled. Everything seem to be right, but the following errors appear when
I try to connect:

shadow console /server ... : Error to open Terminal Server ...

query session /server: Error to open Terminal Server ... Error [5]: Denied
Access.


What is the reason of this change of behaviour after installing Windows XP
SP2?
 
J

Jeffrey Randow (MVP)

See my response on your earlier thread...
---
Jeffrey Randow (Windows Networking MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows Network Technology Community -
http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
Windows Home Networking Community -
http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx

Hi Jeffrey,

The firewall in the XP (destiny) computer is disabled.
I can do Remote Desktop to that computer, but I can not shadow the console
sesion.

Regards,
Christian

Jeffrey Randow (MVP) said:
Check the Windows firewall on the XP RD server...
---
Jeffrey Randow (Windows Networking MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows Network Technology Community -
http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
Windows Home Networking Community -
http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx

Hi Miguel,

Have you found a solution to your problem? I have the same issue.

Regards,
Christian

"Miguel Sanchez Sanchez" <[email protected]> escribió en el mensaje
Hi

We have a w2k domain with windows xp users. When a user had a problem, I
connected remotely to his session using the command "shadow console" from
the w2k server.
But I decided to install SP2 in users machines. With great surprise, I
can't
do the remote connection, despite to use a domain administrator user to
connect, add this user to local remote desktops users, check group policy
about terminal server, check user' remote access properties in the Active
Directory, remote access allowed, remote assistance allowed, firewall
disabled. Everything seem to be right, but the following errors appear
when
I try to connect:

shadow console /server ... : Error to open Terminal Server ...

query session /server: Error to open Terminal Server ... Error [5]:
Denied
Access.


What is the reason of this change of behaviour after installing Windows XP
SP2?
 

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