IEXPLORE.exe has generated errors and will be closed by Windows

Discussion in 'Windows XP Internet Explorer' started by Guest, Jul 30, 2004.

  1. Guest

    Guest Guest

    When I click on internet explorer it will not open. This error message appears "IEXPLORE.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."

    My operating software is Windows 2000 Professional

    I have read similar postings to this forum and did the following as a result:

    Downloaded and ran Spybot
    Downloaded and ran Ad-aware
    Updated my virus software to Norton 2004

    Tried to access some antispyware websites via my other computer but the sites would not come up. ex www.spywareinfo.com

    I have run these programs in safe mode as well.

    The problem is that there are just a few detections that are not being removed. These problems are listed as:

    Common Hijacker hkey_local_machine\software\microsoft\windows\currentversion\url\default\prefix\!=http://

    DSO Exploit
    hkey_users\s-1-5-21-1530610619-212009687-61747075-1000\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!=w=3
    and
    hkey_users\default\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!=w=3

    Does anyone know how to fix this problem?
     
    Guest, Jul 30, 2004
    #1
    1. Advertisements

  2. Guest

    Don Varnau Guest

    Hi,
    If you have been installing updates for Windows and IE, you can have Spybot
    ignore the DSO Exploit. Do a google search for +spybot +dso +exploit.

    But, WRT the will not open problem:
    From Control Panel> Internet Options> Advanced> uncheck "Enable third party
    browser extensions." That should allow IE to work.
    You should re-enable browser extensions after the cleanup.

    Then, you should run CWShredder, so go to
    http://www.aumha.org/a/quickfix.htm Work through steps 1-3, then (if
    necessary) post a HijackThis log for analysis (step 4.)

    If not caused by malware, consider disabling (for diagnostic purposes)
    legitimate programs running in the background which might be interacting
    with IE- security, antivirus, ad-blockers, toolbars & other add-ons, etc.
    You may have to uninstall then reinstall, or not reinstall, a program.

    The "clean boot" troubleshooting routine may help:
    276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
    Internet Explorer: http://support.microsoft.com/?kbid=276393

    Hope this helps,
    Don
    --
    MVP IE/OE
    Please reply to the newsgroup so that others may participate.

    appears "IEXPLORE.exe has generated errors and will be closed by Windows.
    You will need to restart the program. An error log is being created."
    sites would not come up. ex www.spywareinfo.com
    removed. These problems are listed as:
     
    Don Varnau, Jul 30, 2004
    #2
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.