iexplore error

[Guest]

Periodically I get this illegal operation error message: IEXPLORE caused an invalid page fault i
module KERNEL32.DLL at 0167:bff9db61. I am unable to close the icon box and ctr alt del does not bring up anything. The only way to get rid of it is to reboot. Can you help

 

[Don Varnau]

Jim,
Possibly caused by an adware, spyware, parasite program.
See:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc. Also... notorious for causing problems- Gator, Kazaa and
some others.

There are other possibilities for KERNEL32 errors, including corrupted or
outdated video drivers
http://www.mvps.org/inetexplorer/answers.htm#kernel32

Additional information at:
http://www.generation.net/~hleboeuf/erriexpl.htm#ERRKERNEL32.DLL
http://aumha.org/win4/a/kernel32.php

Regards,
Don

Periodically I get this illegal operation error message: IEXPLORE caused an invalid page fault in
module KERNEL32.DLL at 0167:bff9db61. I am unable to close the icon box

and ctr alt del does not bring up anything. The only way to get rid of it
is to reboot. Can you help