IE8 & other programs wont load

[tdmafort]

I tried to open ie8 today, i get the hour glass for a few seconds but nothing
opens.

I checked the event viewer and found this error:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/30/2009
Time: 8:31:34 AM
User: N/A
Computer: HOME-4194A87EB6
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
N360 service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I click on the help and support link and it opens but when I try one of the
links for a solution nothing happens, I assume its trying to open ie8. When I
restart the computer I get a window saying ccSvcHst is not responding and
rundll32.exe is not responding. after I end thos all my applications load
then the computer finishes the restart.

I can get ie8 to run in safe mode but when i restart it I have to end
rundll.32

my system is windows xp sp3

thank you.

Tim

 

[Leonard Grey]

Ask Symantec technical support for help with Norton 360.

 

[tdmafort]

I will do that for norton but any idea why I cant get some applications to
work properly or is this the reason?

Tim

 

[Leonard Grey]

I have no idea what "some applications" are.

 

[tdmafort]

So far IE8 and firefox, I can get them to work in safe mode. I tried to run
malwarebytes but could only get a quick scan to work, it locks up when I try
a full scan. I tried to open the control panel to check for anymore error
repoprts but it wont open now.

As I Said before when I go to restart the pc I get two pop ups for ccSvcHst
and rundll32.exe that say they are not responding and do I want to end them
now, once I do the programs I tried to run load but then the pc restarts.

I will restart the pc and see if I can get anymore error reports.

thanks

Tim

 

[tdmafort]

UPDATE:

I ran an error check in norton 360 while in safe mode and in said I needed
to remove n360 and reinstall. After doing that everyrthing started to work
correctly.

Thank you Leonard Grey for trying to help me, I really appreciated it.

Tim

 

[Leonard Grey]

Glad you got it sorted out.