for gerry

[D.H. Cesare]

On the subject of No shutdown or Restart, you asked for this info:

Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Date: 4/4/2009
Time: 5:53:11 PM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER-D
Description:
The attempt to reboot COMPUTER-D failed

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....


Is this what you wanted? I sent it the day after you requested I post it,
but you were apparently too busy to respond.
Thank you.

 

[Peter Foldes]

http://forums.cnet.com/5208-6132_102-0.html?threadID=274984

 

[D.H. Cesare]

I thought that was what I had done. I had replied to the group in answer to
one of his questions/suggestions and never heard anything back, so I still
have the problem.
Thanks a lot. SO I still have the problem and now I'm being spanked for
doing exactly what I needed to do?

http://forums.cnet.com/5208-6132_102-0.html?threadID=274984

 

[Daave]

I thought that was what I had done. I had replied to the group in
answer to one of his questions/suggestions and never heard anything
back, so I still have the problem.
Thanks a lot. SO I still have the problem and now I'm being spanked
for doing exactly what I needed to do?

It seems that you are mistaking Peter's sig for a communication to you
directly! That's just a generic sig, intended to inform *all* newbies
that replies belong in the newsgroup. So calm down.

That being said, instead of starting a new thread, you would have caused
less confusion had you replied to Gerry's post, keeping that thread
intact.

Finally, Peter posted a link that might be pertinent. Did you click on
it?

 

[D.H. Cesare]

It seems that you are mistaking Peter's sig for a communication to you
directly! That's just a generic sig, intended to inform *all* newbies that
replies belong in the newsgroup. So calm down.

When I responded to his question about the EVENT log, I responded to the
group,
so I don't know what I did wrong.

That being said, instead of starting a new thread, you would have caused
less confusion had you replied to Gerry's post, keeping that thread
intact.

Finally, Peter posted a link that might be pertinent. Did you click on it?

Yes I went to that site and downloaded the removal tool.

But malware (virus) etc. is not my problem and my machine doesn't act like
that person's computer.
I have a good anti-virus and a couple good anti-spyware programs running and
2 of them run a full scan every 24 hours.
In addition to that I run Microsoft's Malware Removal Tool and STINGER once
a week.

My machine just will not Shutdown or Restart using the normal procedure.
In order to shutdown or restart, I have to use the buttons on the front of
the machine.
Everything else works perfectly. I believe something has gotten messed up
in the registry and I don't know how, or how to fix it.
Here again are the results from the EVENTS log that he requested (this one
is new):

Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Date: 4/14/2009
Time: 11:56:29 AM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER-D
Description:
The attempt to reboot COMPUTER-D failed

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....

 

[Daave]

When I responded to his question about the EVENT log, I responded to
the group,
so I don't know what I did wrong.

Peter never said you did anything wrong. All he did was post a link he
thought might be helpful to you. That was all. It appears that you
mistakenly thought his generic sig file had something to do with your
post. It didn't; that sig appears at the end of *every* post he makes.
It's for the benefit of new folks; he's informing them that instead of
asking someone to e-mail them an answer privately, they should realize
that answers will be posted to the newsgroup so that *everyone* could
benefit from reading them.

And now I see that you *did* answer in that thread (and Gerry didn't
answer you back), so disregard what I said; I was wrong. I thought you
had started a new thread for no reason, but I see now is that the other
thread seemed to die. Perfectly understandable that you started a new
one.

Yes I went to that site and downloaded the removal tool.

But malware (virus) etc. is not my problem and my machine doesn't act
like that person's computer.
I have a good anti-virus and a couple good anti-spyware programs
running and 2 of them run a full scan every 24 hours.
In addition to that I run Microsoft's Malware Removal Tool and
STINGER once a week.

My machine just will not Shutdown or Restart using the normal
procedure. In order to shutdown or restart, I have to use the buttons
on the
front of the machine.
Everything else works perfectly. I believe something has gotten
messed up in the registry and I don't know how, or how to fix it.
Here again are the results from the EVENTS log that he requested
(this one is new):

Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Date: 4/14/2009
Time: 11:56:29 AM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER-D
Description:
The attempt to reboot COMPUTER-D failed

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00

I'll have a look at the other thread again:

http://groups.google.com/group/micr...7dab9eb7600bd9f8/969c87d08a7758e3?hl=en&tvc=1
.....

 

[Daave]

I'll have a look at the other thread again:

http://groups.google.com/group/micr...7dab9eb7600bd9f8/969c87d08a7758e3?hl=en&tvc=1

D.H., Anna seems to be on the ball on this one, and I noticed you didn't
answer her questions. Here's her post again in case you missed it:

http://groups.google.com/group/micr...p.help_and_support/msg/9a4455c6d8ac97dd?hl=en

Also, open Control Panel. Click on "Switch to Classic View" if you are
currently in Category View. Double-click Power. In the new window, you
will see four tabs. What are your settings, especially with regard to
Hibernation?

 

[D.H. Cesare]

D.H., Anna seems to be on the ball on this one, and I noticed you didn't
answer her questions. Here's her post again in case you missed it:

http://groups.google.com/group/micr...p.help_and_support/msg/9a4455c6d8ac97dd?hl=en

Also, open Control Panel. Click on "Switch to Classic View" if you are
currently in Category View. Double-click Power. In the new window, you
will see four tabs. What are your settings, especially with regard to
Hibernation?

I had not seen her response so I appreciate your giving me the link.
Because I wasn't getting any response I deleted the original posts.
I there some way to get back the original thread?

Thanx