IE7 Delete Browser History fault, & Hour Glass keeps appearing?


G

Guest

Hi All,

Does anyone know how to resolve the following fault?

I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor, & my
PC seems to be running OK, apart from the expected slow down with this extra
security running.

However, I recently noticed a problem when I try to delete my browser
history under internet options, as the process seems to hang on deleting
history, until I open Task Manager to end the process.

I have also noticed that when using IE7, an Hour Glass icon keeps appearing
on screen every second or so next to the mouse arrow?

I really do not understand what the problem is, as everything has worked OK
for a couple of days after installing McAfee? I have tried system restore, &
reinstalling McAfee, & this is the second time this has happened.

It may help further to know that I am using Windows XP SP2, & also, if I
close IE7 & try & delete the browser history via Start>Control Panel>Network
& Internet Connections>Internet Options, then this works perfectly.

If anyone can help with this, then I would be most grateful.

Many thanks.
 
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P

PA Bear

I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor...

Assuming you had a different anti-virus application installed before this,
did you uninstall it via Add/Remove Programs? What AV application of
security suite was it?

1. Does this behavior persist if you start IE7 in No Add-ons mode?

To start IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and don't reinstall IE7, does this behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

Those with IE7-specific questions or comments are asked to post to and seek
support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
 

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