IE7 closing unexpectantly

[Guest]

I thought I would start a new thread as I was getting lost with my old one,
it was getting too long.

IE closes suddenly when trying to access a link in a university website.
It is not the link as fellow students are having no problems and I can
acceess it on my work PC
I have cleared the cache, lowered security settings in IE, run anti viral
and malware scans (AVG 7.5 , ad aware and superanti spyware)
I discovered that i could access the link with add ons disabled, so enabled
them one by one with no luck
So then I downloaded firefox to see if we could get in that way and firefox
closed suddenly when clicking on the link as well.
Any thoughts anyone?

 

[Guest]

I thought I would start a new thread as I was getting lost with my old one,
it was getting too long.

IE closes suddenly when trying to access a link in a university website.
It is not the link as fellow students are having no problems and I can
acceess it on my work PC
I have cleared the cache, lowered security settings in IE, run anti viral
and malware scans (AVG 7.5 , ad aware and superanti spyware)
I discovered that i could access the link with add ons disabled, so enabled
them one by one with no luck
So then I downloaded firefox to see if we could get in that way and firefox
closed suddenly when clicking on the link as well.
Any thoughts anyone?

So there is an Add-Ons is the culprit and we need to know the name of it, it
may be an Adware non of the anti-malware discover it.
Either send the Add_ons name to us here or Leave it disabled, but my advice
you need to check this further as it could be a bad one.
HTH.
nass

 

[Don Varnau]

Hi,
Did you close then re-open IE after re-enabling each individual add-on? At
some point it should have been apparent that a particular add-on was causing
the problem.

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Hi Don,
I started with all add ons disabled, then I enabled them one by one, closing
and reopening IE each time, as my pc told me to.
and each time, I tried to get in the link with no luck.
Woulp it help if I told you what add ons I have?

Hi,
Did you close then re-open IE after re-enabling each individual add-on? At
some point it should have been apparent that a particular add-on was causing
the problem.

Hope this helps,
Don
[MS MVP- IE]

I thought I would start a new thread as I was getting lost with my old one,
it was getting too long.

IE closes suddenly when trying to access a link in a university website.
It is not the link as fellow students are having no problems and I can
access it on my work PC
I have cleared the cache, lowered security settings in IE, run anti viral
and malware scans (AVG 7.5 , ad aware and superanti spyware)
I discovered that i could access the link with add ons disabled, so enabled
them one by one with no luck
So then I downloaded firefox to see if we could get in that way and firefox
closed suddenly when clicking on the link as well.
Any thoughts anyone?

 

[Don Varnau]

Hi,
Sorry, I lost track of this topic. Since both browsers are affected, are you
running a security suite- McAfee, Norton, etc? Turn on the Windows Firewall
from Control Panel> Windows Firewall and disable your third-party firewall
or security suite. You can do this from the program's settings (probably) or
from Start> Run> (type in) msconfig> Startup tab. Uncheck programs you don't
want to load at startup, then restart the computer.

Don
[MS MVP- IE]

 

[Guest]

I have AVG - no third party firewall
I am using windows firewall
I have spoken to a couple of technicians now who have both recommended
re-installing XP, I just have to find those discs now
thanks for your time

Hi,
Sorry, I lost track of this topic. Since both browsers are affected, are you
running a security suite- McAfee, Norton, etc? Turn on the Windows Firewall
from Control Panel> Windows Firewall and disable your third-party firewall
or security suite. You can do this from the program's settings (probably) or
from Start> Run> (type in) msconfig> Startup tab. Uncheck programs you don't
want to load at startup, then restart the computer.

Don
[MS MVP- IE]

Hi Don,
I started with all add ons disabled, then I enabled them one by one, closing
and reopening IE each time, as my pc told me to.
and each time, I tried to get in the link with no luck.
Woulp it help if I told you what add ons I have?