Jo Lee said:
I cleared the cache (again!)
I then uninstalled IE7 updates and reinstalled as you described
then I got an error that KB920683 failed to install
Error message o x 8007010B
whilst trying to solve that problem I stumbled across Article ID 928426 titled
"Internet explorer 7 may exit immediately when it includes an add-on and you
start it in Windows XP"
so i started ie with add ons disabled
success, now I can get onto the sites I couldnt previously
But, how do I enable java for these websites when I can only access them
using IE with add ons disabled?
Try to Run the IE with Add-Ons Enabled and try to Disable them one at a time
and see which one is the culprit, either remove it or update the Plug-ins for
it.
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Disable script Debugging (internet Explorer)
[ ] Disable Script Debugging (Other)
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Open a run command and type in:
regsvr32 jscript.dll
regsvr32 Cryptdlg.dll
regsvr32 Shdocvw.dll
regsvr32 gpkcsp.dll
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll
Reboot your computer and see if there is any success.
If you still get the error message then please send the exact error message
(wording).
please send the exact wording of the error messages, also open the event
viewer and double click the Error Message(X) a pop-up window with the
description
of the Error will give you more Info about the causer Highlight the Text and
copy then past in your next post.
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
HTH.
nass