IE7 didn't work, had to restore - why?

[M Skabialka]

A friend brought a home laptop into work for a meeting then I watched as he
did the Windows Updates, including IE 7. After that he could not get on the
Internet. I tried using the connection wizard which didn't recognize the
LAN connection, some Winsock fix programs, etc. I was able to map a drive
to another computer on the LAN so it wasn't the cable or connection. After
a frustrating hour I went back to the restore point before IE7 and his IE6
works great!

So, on a Win XP SP2 laptop less than one year old, and with a fast CPU, 2 GB
RAM, large HDD, etc - what could have gone wrong with IE7? When opened, IE7
froze, clicking the X to stop the page loading didn't help. Most of the
menu items were grayed out etc. It wouldn't close - had to be killed in
Task Manager. Rebooted a few times, cleared cache, etc...

Any suggestions before he tries it again?

Mich

 

[philo]

A friend brought a home laptop into work for a meeting then I watched as he
did the Windows Updates, including IE 7. After that he could not get on the
Internet. I tried using the connection wizard which didn't recognize the
LAN connection, some Winsock fix programs, etc. I was able to map a drive
to another computer on the LAN so it wasn't the cable or connection. After
a frustrating hour I went back to the restore point before IE7 and his IE6
works great!

<snip>

I've installed IE7 on a number of machines...
and on most of them it did not work right...
so I took the users back to IE6.

I'd say that IE7 has about a 25% success rate ...
don't know if MS will ever get the bugs out