IE6 not working good after installing sp2

[dh]

After installing SP2, the IE6 does not work very well.
It always results in DNS error no matter which URL I enter.
After I reset the local area connection, it works again.

My installation of SP2 is done by downloading the SP2 and save it in a
folder.
The updated firewall and antivirus software is running at the time I
download the SP2.
I disconnected the internet connection at the time I install the SP2.

So, which parameters should I check to find the problem?
Thanx

 

[Bruce Hagen]

Remove SP2 and download it in the normal manner with your anti-virus turned
off. It can easily cause a bad install.

If you want SP2 on a CD:

XP SP2 CD:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx

Run a Defrag after you're done.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

 

[Frank Saunders, MS-MVP IE/OE]

After installing SP2, the IE6 does not work very well.
It always results in DNS error no matter which URL I enter.
After I reset the local area connection, it works again.

My installation of SP2 is done by downloading the SP2 and save it in a
folder.
The updated firewall and antivirus software is running at the time I
download the SP2.
I disconnected the internet connection at the time I install the SP2.

So, which parameters should I check to find the problem?
Thanx

Remove SP2 and then remove any spyware. After that turn off your anti-virus
before reinstalling SP2.

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[dh]

Do I need to leave my NIS firewall on when I download the SP2?
If I turned off the anti-virus software and the worm or virus appear at that
time, does my PC still have protection?
Thanx

 

[Bruce Hagen]

You don't have to turn off your firewall, but what worm are you talking
about? Have a look at Frank's reply.

 

[PA Bear]

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783