IE6 Glitch

D

DRB

After a recent upgrade a persistant and vexing problem with IE6 has
developed.

I am unable to open more than one instance or window of IE6, either by going
to the desktop and double clicking the icon, or (and most annoyingly!) when
clicking a link within a web site such as to view a "Most Emailed Photo" on
the yahoo site. It simply goes to the photo, shuts the original browser
session and leaves me dead-ended without even a back button.

The operating system is XP Pro SP2. the IE version is 6.0.2900.2180...
The pop-up blocker is turned off. There are to external tool bars installed
(eg Google or Yahoo.)

I have a laptop with the same OS and IE version and it works properly. I
have compared the settings on the two machines and they appear to be the
same.

I'm stuck.

HELP!

Dave Branchcomb
 
D

DRB

Good Question. Unfortunately, can't say for sure, though it was an IE6
upgrade, not an OS upgrade. I subsequently upgraded the OS from SP1 to SP2
with the hope that the newer associated version of IE6 would heal itself.
No luck.

I'm flummoxed.

Any help you can offer would be greatly appreciated.

I'm about ready to go to Firefox.

DRB
 
P

PA Bear

Did you *update* IE6 SP1 (i.e., via Windows or Automatic Update)?

Did you *upgrade* from an earlier Windows version (e.g., Win98) to WinXP
SP1, and then install WinXP SP2?

Did this "persistant and vexing problem" predate the updating/upgrading?
 
D

DRB

PA Bear said:
Did you *update* IE6 SP1 (i.e., via Windows or Automatic Update)?

It was an automatic update
Did you *upgrade* from an earlier Windows version (e.g., Win98) to WinXP
SP1, and then install WinXP SP2?

No, this machine has always had XP Pro installed
Did this "persistant and vexing problem" predate the updating/upgrading?

No, it worked fine before, same as the laptop I referred to.

Thanks for your interest, I really hope I can get this sorted out.

DRB
 
P

PA Bear

Did you *upgrade* from an earlier Windows version (e.g., Win98) to WinXP
No, this machine has always had XP Pro installed

But did you just recently install/update to WinXP SP2?
 
P

PA Bear

Ah...

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
 
D

DRB

I run SpySweeper continually in the background, and have for the last year
or so, and always get a clean bill of health when I do a scan. Are you
suggesting this is inadequate? The process you are suggesting is a lot of
thrash to go through if SpySweeper has kept me clean.

Your thoughts?

PA Bear said:
Ah...

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Yes, but in an effort to fix the problem. It was occuring with SP1 as
well
 
P

PA Bear

I can tell you from experience that no one anti-malware application,
including SpySweeper, can identify, find and remove all hijackware, DRB.

The problem you encountered is usually caused by hijackware. It makes sense
to rule it /out/ before proceeding further. And that includes installing
SP2 IMHO cos if IE6 had glitches in WinXP SP1, the problems will persist in
SP2.
--
~PA Bear

I run SpySweeper continually in the background, and have for the last year
or so, and always get a clean bill of health when I do a scan. Are you
suggesting this is inadequate? The process you are suggesting is a lot of
thrash to go through if SpySweeper has kept me clean.

Your thoughts?

PA Bear said:
Ah...

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your
HijackThis log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any
hijackware/spyware. **Post your HijackThis log to
http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30
or other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Yes, but in an effort to fix the problem. It was occuring with SP1 as
well
Did you *upgrade* from an earlier Windows version (e.g., Win98)
to WinXP
SP1, and then install WinXP SP2?

No, this machine has always had XP Pro installed

But did you just recently install/update to WinXP SP2?
--
~PA Bear


DRB wrote:
Did you *update* IE6 SP1 (i.e., via Windows or Automatic
Update)?

It was an automatic update

Did you *upgrade* from an earlier Windows version (e.g., Win98)
to WinXP
SP1, and then install WinXP SP2?

No, this machine has always had XP Pro installed

Did this "persistant and vexing problem" predate the
updating/upgrading?

No, it worked fine before, same as the laptop I referred to.

Thanks for your interest, I really hope I can get this sorted out.

DRB
--
~PA Bear


DRB wrote:
Good Question. Unfortunately, can't say for sure, though it
was an IE6 upgrade, not an OS upgrade. I subsequently
upgraded the OS from SP1 to SP2 with the hope that the newer
associated version of IE6 would heal itself. No luck.

I'm flummoxed.

Any help you can offer would be greatly appreciated.

I'm about ready to go to Firefox.

DRB


After a recent upgrade a persistant and vexing problem
with IE6 has developed.

What upgrade?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org
VSOP, DTS-L.org DRB wrote:
After a recent upgrade a persistant and vexing problem
with IE6 has developed.

I am unable to open more than one instance or window of
IE6, either by
going to the desktop and double clicking the icon, or (and
most annoyingly!) when clicking a link within a web site
such as to view a "Most Emailed Photo" on the yahoo site.
It simply goes to the photo, shuts the original browser
session and leaves me dead-ended without even a back
button. The operating system is XP Pro SP2. the IE
version is
6.0.2900.2180... The pop-up blocker is turned off. There
are to external tool bars installed (eg Google or Yahoo.)

I have a laptop with the same OS and IE version and it
works properly. I
have compared the settings on the two machines and they
appear to be the same.

I'm stuck.

HELP!

Dave Branchcomb
 

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