Ie6 crash problem

[Satoshi]

Recently, I am having problems keeping IE6 on screen. After opening IE6
screen, I am getting one of two following errors after a few minutes
later:

a) Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.
----snip---
Debug, Send Error Report, Don't send.

or

b) The instrcution at "0 x YYYYYY" referenced memory at "0xYYYYYY". The
memory could not be written. Click on OK to terminate the program.



My operating system is WinXP/SP2. Your assistance would be appreciated.

 

[Frank Saunders, MS-MVP IE/OE]

Recently, I am having problems keeping IE6 on screen. After opening
IE6 screen, I am getting one of two following errors after a few
minutes later:

a) Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.
----snip---
Debug, Send Error Report, Don't send.

or

b) The instrcution at "0 x YYYYYY" referenced memory at "0xYYYYYY". The
memory could not be written. Click on OK to terminate the
program.
My operating system is WinXP/SP2. Your assistance would be
appreciated.

Both of those messages can be caused by spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See also:
http://www.microsoft.com/downloads/...a2-6a57-4c57-a8bd-dbf62eda9671&DisplayLang=en
for the new Microsoft program which was previously released by Giant
Software.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Satoshi]

Yesterday, I cleaned using Ad-aware (Lavasoft), spybot and spy sweeper.
It still causes the same problem this morning. Any suggestion for other
anti-spy ware to remove this spyware?
Satoshi

 

[Frank Saunders, MS-MVP IE/OE]

1. Did you update each before using them?

2. Did you run a fresh copy of CWSredder?
http://www.intermute.com/products/cwshredder.html

3 Did you post your HijackThis log to one of the proper forums?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Craig]

Thanks. I will try to update those anti-spyware.
I will study CWShreder.

While processing Ad-aware, I noticed one putative spyware which could not be
removed. It was:

C;\Program files/Windows Taskad (containing Wintaskad.exe and WinSched.exe).
I removed anything to do with WinTaskAd from Registry but I could not remove
Windows Taskad folder. Adware picked them up but could not remove.
I am wondering whether Wintaskad and WinSched are causing the problem or
not. What do you think?

As said above, I could not figure out how to remove the whole Windows Taskad
folder. Could you please give me a trick how to do? TIA. Satoshi

 

[Frank Saunders, MS-MVP IE/OE]

Thanks. I will try to update those anti-spyware.
I will study CWShreder.

While processing Ad-aware, I noticed one putative spyware which could
not be removed. It was:

C;\Program files/Windows Taskad (containing Wintaskad.exe and
WinSched.exe). I removed anything to do with WinTaskAd from Registry
but I could not remove Windows Taskad folder. Adware picked them up
but could not remove.
I am wondering whether Wintaskad and WinSched are causing the problem
or not. What do you think?

As said above, I could not figure out how to remove the whole Windows
Taskad folder. Could you please give me a trick how to do? TIA.
Satoshi

Could be. Go to
http://www.webroot.com/downloads/
and download "spy sweep"

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx