IE6 app will suddenly not start

[tony]

Please help - I was happily browsing this morning when ie6
reported an error and I got the usual option to send/dont
send error details. I chose dont send but since then I
have been unable to open ie6 at all - the app just doesn't
start [no explorer window opens]and all I get is the
send/dont send error details option. Itseems the error is
coming from :-
iexplore.exe
mod ver 6.0.2800.1233
app ver 6.0.2800.1106
mod name shell32.dll [ver is 6.0:2800.1233]

PLAESE HELP!!!!!

 

[Frank Saunders, MS-MVP]

Please help - I was happily browsing this morning when ie6
reported an error and I got the usual option to send/dont
send error details. I chose dont send but since then I
have been unable to open ie6 at all - the app just doesn't
start [no explorer window opens]and all I get is the
send/dont send error details option. Itseems the error is
coming from :-
iexplore.exe
mod ver 6.0.2800.1233
app ver 6.0.2800.1106
mod name shell32.dll [ver is 6.0:2800.1233]

PLAESE HELP!!!!!

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

Thanks for the reply. I have run spybot s&d, adaware,
cwshredder & hijackthis and got rid of anything they found
but I still cant open the ie6 app - just get the send
error report dialogue box. Looking on microsoft KB article
281679 it mentions shell32.dll - may be the problem is
that something has unregistered this module???
Anybody have any thoughts on this or had similar
experiences? Thanks in advance.

-----Original Message-----

Please help - I was happily browsing this morning when ie6
reported an error and I got the usual option to send/dont
send error details. I chose dont send but since then I
have been unable to open ie6 at all - the app just doesn't
start [no explorer window opens]and all I get is the
send/dont send error details option. Itseems the error is
coming from :-
iexplore.exe
mod ver 6.0.2800.1233
app ver 6.0.2800.1106
mod name shell32.dll [ver is 6.0:2800.1233]

PLAESE HELP!!!!!

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


.