Don said:
When I try to start IE it opens a window with the
following statement
Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.
If I look at the error it says
AppName: iexplore.exe AppVer: 6.0.2600.0 ModName:
ddrbnhml.dll
ModVer: 1.0.0.1 Offset: 00001f55
Any ideas what could be causing this?
First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If nothing there helps, please post back to this thread.
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
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http://www.microsoft.com/security/protect/
